Choosing the Best HOA Management Company
Choosing an HOA Management company that is in sync with an HOA Board’s philosophy is critical in achieving the HOA’s goals. Serving on an HOA Board is a thankless position that can often be frustrating and filled with strife and conflict. It’s important that the Board choose an agent that has the industry experience, resources, and strong customer focus to provide the support and guidance Boards and community residents must be able to rely on.
An In-House Boutique Style Management Service Provider Supported by Big Technologies
Management
Over 50 years of HOA Management service experience, top rated ASPM earns the highest customer ratings in the HOA industry.
Financial
CINC Systems software and a dedicated team of accounting staff care for HOA and homeowner needs.
Maintenance
Contractual and ‘as needed’ work is tracked through our work order system with detailed reporting of status and completion.
Contractual and ‘as needed’ cleaning services are tracked through our work order system with detailed reporting of status and completion.
Administrative management and oversight of multi-million dollar community projects by our licensed General Contractor. California Contractor Lic. #805228
Processed with industry partner Homewise Docs, with pricing equal to or below industry rates, provides buyers with quick and efficient service.
Shared Partnership Goals | Roles of the Board and Management
Achieving the HOA’s goals through a partnership requires the understanding that the roles of the HOA Board and Property Management Company are separate and distinct.
As the HOA industry expert, the Property Manager’s job is to provide the Board of Directors with professional guidance, solutions to challenges, and detailed reporting of all HOA business. These resources allow Boards to make the best decisions possible, based on the most current data available, to accomplish the HOA’s goals.
A Board’s general duties mirror the shared partnership goals of Boards and Management. These duties include:
Enforcement – Enforce the governing documents through disciplinary measures and in some instances litigation.
Maintenance – Maintain and repair the common areas and other items which the association may have an obligation to manage under the governing documents or other contractual agreements.
Financial Management – Levy and collect assessments, pay the association’s bills, review financial records, prepare budgets and financial statements, and manage the reserve account.
Operations – Manage the day-to-day operations of the association. This typically involves utilizing professional management, legal, accounting, landscape, pest control, and insurance services. In addition, the board must set policies to ensure the smooth operation of the association and to govern the use of the association’s common area facilities and recreational amenities.
A Board’s unwritten duty is ultimately to increase homeowners’ return on investment, and this is often accomplished by solving deferred maintenance challenges. Applying the experience, best industry practices, and guidance provided by the Property Management expert helps Boards anticipate and meet the needs of their Community.
Management Services that Focus on Your Community’s Needs
The Property Manager and Board relationship must be founded on mutual trust and a mutual willingness to work together as partners to meet your community’s needs.
We meet a Community’s needs by:
- Sharing our expertise, experience, and professional skill sets to help Boards make the best decisions possible for your community;
- Transparent and detailing reporting using the most advanced and intuitive technologies available;
- Supporting Board decisions and conducting the day-to-day business of the Association in a service-oriented and transparent manner;
- Conducting ourselves at the highest professional standards at all times;
- Holding ourselves accountable to Boards and Homeowners for the quality of our work product;
- Accepting full responsibility for our actions in serving your community;
- Delivering timely and attentive customer service to residents.
Choosing an HOA Management company requires careful weighing of qualities across candidates. If you aren’t sure where to begin, see our Questions to Ask a Property Manager to help you get started.
For more information about our company and what we can bring to your community, contact us today for a free, no-obligation Management Proposal.