Communications | Activity Tracking Cloud Software
Smart cloud based technology provides secure solutions for clients. It allows us to transparently conduct all HOA business in real time. Access from any location with an internet connection provides faster response times to customers.
| CINC | Smart Cloud Based Technology | Industry partner CINC Property Management software provides San Diego homeowner associations with secure, transparent reporting and instant, 24/7 access to personal accounts and important HOA documents. All HOA data and client accounts are securely stored in the cloud. Data is accessible via secure web portal 24/7 to all registered users and management staff. Property integrations into, and transitions out of, our systems use the most advanced and efficient software and cloud based applications. Learn More About What CINC Offers |
| HOA Portal | Community News and Events Stay on top of alerts, notices, neighborhood news, and important dates! Account Management Communicate with your HOA’s manager, request maintenance, access your account history, and manage payments anytime, from anywhere. View Account and Pay Assessments View your account history and make an online payment anytime, from anywhere. HOA Document Library Access and view important HOA documents and records anytime, from anywhere. Resident Directory View the directory of residents in your community. Architectural and Work Order Requests Submit Architectural requests and maintenance or janitorial requests anytime, from anywhere. |
| Communication | MS Teams 365 | Teams collaborate on all HOA tasks and activity. Monitoring all HOA business in an open forum promotes accountability and ensures all tasks are timely completed. Client inquiries are tracked in real time to ensure customers receive responses from management staff within two hours or less. |
| Real-time Transparent Reporting | Partnering our expertise with cutting edge software platforms enable us to provide Boards with comprehensive, user-friendly, and transparent reporting data so they can make the most knowledgeable decisions. |
| Team Management | Team members from Management, Finance, Maintenance and Janitorial collaborate in addressing all needs of the Association. Teams communicate 24/7 through MS 365 and CINC software platforms to track and |
| ASPM Mobile App | Registered Users can perform all activity available on a desktop, anytime, from anywhere will mobile access.Registered users can: – View and Update Account Information – Make Online Payments – View Association Documents – Submit Architectural Requests – View your Community Calendar – Keep Up with News About Your Community Board members are granted additional access to securely view private Board information via the ASPM App, including board documents, architectural requests, accounts receivable reports, and resident violations. |
| Third Party Support Applications | Other secure support solutions we use to service our HOA customers include: Strongroom – Invoice approval with back-ups and history search to verify accuracy of correct expense releases. Optimal Outsource – Outsourced paper mailing. Verified usage of all mailing expenses from Year End Packets to Legal notices. Builder Trend – Creation of all ASPM maintenance or janitorial bids to be released or presented to our managers and boards. Paylease – Credits applied back to the association bank account for utilizing our online sources to pay assessment dues. How-To in Welcome Packet and monthly statements provided. Title Pro – Accurate deed searching, allowing confirmation of all homeowners in your Association. Provides accurate legal information and documents for collection procedures. |
ASPM Mobile App | A Smart Cloud Based Technology
Smart cloud based technology provides our clients with convenient access to their account via the ASPM Mobile App. To download the App, visit the Apple store for iOS iPhone users, and Android users can download the App from Google Play from the links below.
