How to Set Up an Online Payment or Recurring Payments
Log in to Your ASPM Client Website Account (https://aspm.cincwebaxis.com/) and Click Pay Assessments.
You will see your Account Information. Scroll down to Choose Payment Method.
- To set up a recurring payment, scroll to the bottom of the Pay Assessment screen and click the New Recurring Payment button at the top left of the Recurring Payments table. A popup screen will appear. Recurring payments must be setup at least one day prior to your first scheduled payment.
- To set up a recurring payment by Credit Card, click on Pay by Credit Card. RevoPay will allow you to create your recurring credit card payment. Bank fee 3.25%
- To set up a recurring e-Check setup, the screen will default to the e-Check payment option. Complete the Account Information fields and be sure to include a phone number and email address. You will have the ability to create monthly, quarterly, semi-annual, or annual recurring payments. Bank fee $1.95
- To set up a one-time payment by Credit Card, click on Pay by Credit Card. RevoPay will allow you to make your credit card payment. Bank fee 3.25%
- To set up a one-time payment by e-Check, the screen will default to the e-Check payment option. Complete the Account Information fields and be sure to include a phone number and email address. Then, complete the e-Check fields, and click Submit e-Check Payment. A Confirmation screen will then confirm your payment. Bank fee $1.95
Completing Electronic Payment Set-up
Please review your payment information before you finalize your payment setup. Once you finalize the payment setup, it will be submitted to your Association. Five days before your scheduled recurring payment you will receive an email reminder. When the payment processes, you will receive a confirmation email.
You are able to edit and delete existing recurring payments by using the buttons next to the payment you want to edit.
About Online Payments
Important Note! Most assessments are due on the 1st day of the month. The Statement periods end on the 15th day of the month. Payments not received and processed by the 15th may incur a late fee. Delinquencies will be reflected in the following month’s Statement.
If you are mailing your payment, please be advised that Covid has created considerable delays in mail delivery and check processing times between banks. We recommend using the ACH Debit form, free auto withdrawal of dues payments, to avoid late fees.
If you prefer to mail your dues payment, please do so about ten (10) days prior to its due date, which is typically the 1st day of the month.
CINC | RevoPay – How and When Payments Are Applied:
For eCheck payments, CINC/AI processes these payments. If a homeowner submits a payment prior to 2:30 PM EST, the payment is applied to the homeowner’s account with the date of the payment and deposited to the association’s bank account the same business day. If the homeowner submits a payment on a non-business day or after 2:30 PM EST on a business day, the payment is applied to the homeowner’s account with the date of the payment and deposited to the association’s account the next business day.
For credit card payments, once a homeowner makes their payment, the payment is applied to the homeowner’s account with the date of the payment. The deposit is made to the association account once the credit card company funds the payment. Homeowners will not be redirected to a separate site to make a payment. Once payment is submitted, the payment is applied to the homeowner’s account with the date of the payment. The deposit is made to the association account once the credit card company funds the payment, which typically takes 1-2 business days.
Please contact us at 1+ 858 430 5700 if you have questions or require assistance.