To make an online payment or set up recurring payments, registered users may visit aspm.cincwebaxis.com. Once logged in, go to My Profile and follow the instructions for making a payment.
If you require assistance with registering or setting up payments, please call us at 1+ 858 430 5700 and we’ll be happy to assist. Non-emergency calls received after normal business hours will be returned the next business day.
To set up a payment you have four options. For options 2-4, below or to view your current account balance and transaction history, log in to aspm.cincwebaxis.com:
- ACH: (Recommended – Free) Recurring Statement total deducted from your bank account the 5th day of each month. Download the form from aspm.cincwebaxis.com; complete it and submit to firstname.lastname@example.org. Payment submittals received after the 25th of the month will be processed the following month.
- e-Check: ($1.95 per transaction, merchant fee) for one-time or recurring payment options.
- Credit Card: (3.25% interest*, merchant fee) for one-time or recurring payment options.
- Seacoast Commerce Bank P.O. Box (address below): Mail in check and stub payable to your Association. Include your account number in the memo line. Mail payments to:
c/o Seacoast Commerce Bank
PO Box 981210
West Sacramento, CA 95798-1210
Multiple units in the same HOA require separate checks for each unit and must include the account number in the memo line of each check.
Cinc/RevoPay – How and When Payments Are Applied:
For eCheck payments, CINC/AI processes these payments. If a homeowner submits a payment prior to 2:30 PM EST, the payment is applied to the homeowner’s account with the date of the payment and deposited to the association’s bank account the same business day. If the homeowner submits a payment on a non-business day or after 2:30 PM EST on a business day, the payment is applied to the homeowner’s account with the date of the payment and deposited to the association’s account the next business day.
For credit card payments, once a homeowner makes their payment, the payment is applied to the homeowner’s account with the date of the payment. The deposit is made to the association account once the credit card company funds the payment. Homeowners will not be redirected to a separate site to make a payment. Once payment is submitted, the payment is applied to the homeowner’s account with the date of the payment. The deposit is made to the association account once the credit card company funds the payment, which typically takes 1-2 business days.
Make your Payment: Onetime Payment – Click Pay Assessments
To make a one-time payment by Credit Card, click on Pay by Credit Card. RevoPay will allow you to make your credit card payment.
To pay by e-Check, the screen will default to the e-Check payment option. Complete the Account Information fields and be sure to include a phone number and email address. Then, complete the e-Check fields, and click Submit e-Check Payment. A Confirmation screen will confirm your payment.
Please review your payment information before finalizing. Once your payment is finalized, it will be submitted to your Association and applied to your account. A Confirmation screen will confirm your payment, followed by an email confirmation.
Create a Recurring Payment – Click Pay Assessments
To set up a recurring payment, scroll to the bottom of the Pay Assessment screen and click the New Recurring Payment button at the top left of the Recurring Payments table and a popup screen will appear.
To create a recurring payment by Credit Card, click on Pay by Credit Card. RevoPay will allow you to create your recurring credit card payment.
To create a recurring e-Check setup, the screen will default to the e-Check payment option. Complete the Account Information fields and be sure to include a phone number and email address. You will have the ability to create monthly, quarterly, semi-annual or annual recurring payments.
*Note that recurring payments must be setup at least one day prior to your first scheduled payment. Complete the e-Check fields and click Submit e-Check Payment. This will lead you to a confirmation screen.
Please review your payment information before you finalize your recurring payment setup. Once you finalize the payment setup, it will be submitted to your association. Five days before your scheduled payment date, you will receive an email reminder. When the payment processes, you will receive a confirmation email.
You are also able to edit and delete current recurring payments by using the buttons next to the payment you want to edit.