Highest Rated HOA Management

ASPM-SanDiego is consistently the highest rated HOA Management company in San Diego. Our 1,000+ verified customer reviews are from unpaid, independent review sites, and what you see is what you get. We don’t pay Yelp or other review sites for advertising to ensure special placement of our company or our top reviews.

Not all review sources are reliable. Rely only on established, independent customer review sites like Yelp and Google to determine the quality of a company’s service.

Beware of relying on a company’s internal, unverified reviews.

ASPM-SanDiego is a Service Company. We care about the residents and properties we manage. As the highest rated HOA Management company, our ratings reflect the quality of our services, with a customer response time is two hours or less during normal business hours.

Tracking and senior level monitoring in Microsoft 365 Teams of customer communications ensures customers receive attentive and timely assistance. Teams and Work Order tracking of all HOA tasks ensures HOA business activity is transparent, and is provided to HOA Boards via detailed reporting.

See what our customers have to say about the quality of service we deliver. We know you’ll be impressed!

ASPM-SanDiego

4.2

ASPM-SanDiego

4.5

ASPM-San Diego

3.5

Joan Z.

11:23 14 Mar 23

I appreciate the help provided by Christopher Blankenship on an escrow issue. He was efficient and resolved the problem! Great service..thanks!

Janette W.

09:36 06 Mar 23

Thank you, Chris, for being both helpful and professional!

Randy P.

14:13 28 Feb 23

I had an issue with my payments to my HOA. I talked to Chris and he was able to solve the problem in a very afficient manner. Problem solved!

Alan

17:48 27 Feb 23

Our HOA recently transitioned to ASPM. Not sure how the new billing would work with my bank so I called them. Best customer service I’ve had with a property management firm. Eager to help right away, highly professional and knowledgeable too! Answered all my questions and then some. Thanks!

Mark D.

14:46 20 Feb 23

Had a billing issue and inquired. Chris Blankenship responded in a timely manner, cleared up and solved the issue. Thanks for the help and for removing that...

Hannah Bevill

16:59 17 Feb 23

Chris B. was extremely helpful and very friendly! Simple requests or inquiries can seem like an annoyance to some, not with Chris though! He definitely went above and beyond for my simple question. Kindness goes a long way and this was no exception! Thank you, Chris!

Tyler Barnett

20:54 14 Feb 23

Chris at the front-desk was great! Very friendly and helpful.

Travis D.

16:00 14 Feb 23

Just had the pleasure of having my questions as a new owner of a property managed by ASPM taken care of by Chris B. If all the associates with this company...

Ceal M.

09:48 10 Feb 23

I can't say enough about Jorge Martinez in ASPM's escrow division in San Diego. His efficient and knowledgable help throughout the sale of a condo was very...

JAG

06:37 24 Jan 23

My over the phone experience with Christopher Blankenship was very helpful. He provided me with the information I needed and was very professional and pleasant. Excellent customer service!!

Susan DeGuide

18:30 23 Jan 23

I spoke with Chris Blankenship today. He assisted me well and gave me the info that I needed. He was even favorable to me calling back with more questions.

kc aslinia

03:01 13 Jan 23

Best ever customer service for my recent call with Chris the great ASPM representative. Thank him for his service

Mark Daniel

18:41 11 Jan 23

Quick and easy call for a fix on my account, Chris solved my issue in about 60 seconds!

Morgan Baiton

17:23 09 Jan 23

Spoke to Chris, as a Realtor calling HOA's can sometimes be challenging. He made this call seamless and got me the info I needed straight away. 10/10

Morgan Baiton

17:23 09 Jan 23

Spoke to Chris, as a Realtor calling HOA's can sometimes be challenging. He made this call seamless and got me the info I needed straight away. 10/10

Billy Gorsuch

17:43 05 Jan 23

You need questions answered with truthful, prompt responses? speak to Chris Blankenship at ASPM San Diego. Chris was very helpful and wanted to understand my concerns so he could answer my questions completely.

Steve C.

13:53 05 Jan 23

So happy with ASPM and Chris Blankenship. He provided excellent communication and service. 5 stars and rwo for ASPM and Chris. Very much appreciated, Steve C.

David P.

16:36 04 Jan 23

I am very pleased with Chris's service, he is very helpful,, polite, professional and knowledgeable, when I have had a problem, therefore, the problem was...

Jim Hartman

17:17 27 Dec 22

Chris did an amazing job assisting us with our questions. Thanks again Chris!

Mary Hannify

23:09 01 Dec 22

Chris immediately took care of my needs and had someone follow up as well. Thank you so much for this beautiful service

Daniel Millsap

18:07 14 Nov 22

Chris Blankenship really took ownership of our concern. He sent us the necessary forms to review and also forwarded our questions to the HOA on-site manager to provide more information. Great job Chris!

Joel Henderson

20:07 11 Nov 22

Great customer provided by Christopher Blankenship. He sent the documents I needed fast and had no issue finding it while I was on the phone. Thank you.-Joel

Olga castellanos

21:51 01 Nov 22

Castle D

15:38 31 Oct 22

I was helped by Chris this morning. He was very professional and patient. Great customer service.

Lyd Savage

17:25 27 Oct 22

This is a company who responds quickly to your needs. Thank you so much Jorge Martinez!

Rebecca Rosales

15:54 20 Oct 22

Chris Blankenship is a wonderful help!! Answered what I needed and his prompt service was GREATLY appreciated!!

Gloria Trammell

21:07 18 Oct 22

October 18- 2022 … thank you Chris for helping me …. I’m new on this ….but your doing amazing job….

Lisa Michel

21:01 03 Oct 22

I spoke with Chris Blankenship with a question re: my HOA fees. Chris was professional, knowledgeable and very helpful. Thanks, Chris!

Molly Patricia

23:02 30 Sep 22

Kristy Hubbard was helpful, kind and knowledgeable. I would highly recommend working with her.

Alexi Rabay

21:47 28 Sep 22

Called in and spoke with Chris at the front desk and his service was great. Prompt and professional!! great to do business with you.

Jackie H.

10:30 20 Sep 22

Kristy H. I want to give a big shout out to Kristy From ASPM. She has responded timely, professionally, and courteously to my HOA needs. I really appreciate...

Michael A. Rocco

15:46 06 Sep 22

Chris Blankenship is a Rockstar! Thank you Chris for the call back and being courteous, knowledgeable, and helpful in resolving the issue.

Rita Shaya

20:28 25 Aug 22

If I could give Christopher Blankenship a 10 star, I would. Let's talk about amazing customer service care. From the moment I started talking to Christopher he was eager to help, even though what I was requesting was a long shot. His follow up on our initial conversation was a surprise because I never expected him to care enough to make sure someone in management would reach out to me. Because of his willingness to help, I was able to rent the community clubhouse on a Friday for an event on that upcoming Sunday. He was determined to make it happen for me. I haven't received customer care like that in a long time.

Lolita Palma

19:41 17 Aug 22

Chris Blankenship was very helpful. He was quick to respond to our inquiry.

Susie S.

14:19 10 Aug 22

This review is specifically for Chris Blankenship, vs ASPM in general.Chris is like a shining light in a dark storm. He answers the phone promptly &...

Dona Carter

16:38 06 Aug 22

Christopher Blankenship was very helpful and courteous when I called to report an issue with the railing outside my door. He took my information and then placed a request with maintenance to look at the railing. I appreciate his promptness.

Dee

15:13 30 Jul 22

Chris B was very nice and helpful!

Juan Salgado

22:49 28 Jul 22

Excellent service from Christopher Blankenship at ASPM! Very responsive, and actually seemed to care about our maintenance issue, which is a massive improvement over interactions I've had with ASPM in years before.

Patti Puckett

19:05 28 Jul 22

I spoke with Chris this morning in regards to a form I needed. He was extremely polite and helpful. He sent the form to me immediately and followed up with a phone call. Thank you for the great service! Much appreciated!

Bassam And yazen

20:04 26 Jul 22

Great job! Kristy Hubbard answered all my questions. Thank you Kristy!

Philip “PK” Kase

19:59 22 Jul 22

I received outstanding and timely customer service from Chris Blankenship. He send over the correct forms immediately and was also able to give me good information on the approval process. He helped out immensely.Thank you!PK and Lucy (the new kids on the block)

Phil Kase

19:58 22 Jul 22

I received outstanding and timely customer service from Chris Blankenship. He send over the correct forms immediately and was also able to give me good information on the approval process. He helped out immensely.

Thank you!
PK and Lucy (the new kids on the block)

MAGGIE LOPEZ

23:22 20 Jul 22

Chris Blankenship is amazing and super patient and explaining everything. This has been one of the first interactions I’ve had at ASPM-San Diego. He was amazing he has very good customer service skills ASPM is very lucky to have him on their team. He is very professional and very concerned and friendly.

Patricia J Kaszas

18:42 19 Jul 22

I called our new HOA management company today at ASPM-San Diego to get some help. Was shocked that a real live person answered the phone on the first try!!! Chris Blankenship helped me accomplish what I needed with a polite and very professional attitude. He even called me back shortly thereafter to make sure I received his e-mail message and attachment that followed. Hope he's being paid well because he deserves it!

Rosemary

15:46 19 Jul 22

Thank you to Chris and the ASPM management at Adobe Falls. I appreciated his kindness, and the ability to resolve my issue quickly and easily. It's such a big complex but they are on top of their management. So thank you!

Joe V.

10:39 19 Jul 22

Christopher Blankenship was super helpful when I called. He provided all info I was looking for. As a realtor it's not always easy to have a great...

Linda Mitrovich

21:52 12 Jul 22

I phoned ASPM today with questions about an upcoming listing I have in one of their communities. Chris Blankenship was extraordinary in helping to both answer my questions, and/or direct me to a resource that could assist.

Linda Mitrovich

21:50 12 Jul 22

I phoned ASPM today with questions about an upcoming listing I have in one of their communities. Chris Blankenship was extraordinary in helping to both answer my questions, and/or direct me to a resource that could assist.

William Jenkins

17:14 12 Jul 22

Chris Blankenship answers the phone promptly and relays my messages to the appropriate person.

Adam Chaoui

16:19 08 Jul 22

Christopher B was a great front desk person who helped me out with some forms needed for a rental unit! Only person who reached out to me and in a timely manner he was great and very friendly!!

Madonna Johnson

23:09 06 Jul 22

Chris Blankenship took my call and solved my problem just as he said he would. I was extremely upset after spending an hour looking for the form online. He promised he would resolve my issue and within minutes his promise was fulfilled. Great customer service!!! ASPM has an excellent employee in Chris. Thanks.

Brian Ball

17:29 06 Jul 22

Chris B. Did a great job of hearing my requests and sending them to appropriate manager

Karen Evans

14:04 06 Jul 22

Chris was amazing! He was helpful, professional, courteous, and was able to solve my problem and answer my questions promptly. I appreciated his help and his time and his kind demeanor.

L D.

10:38 06 Jul 22

Awesome customer service received from Chris B, he resolved my problems within a couple of minutes into the call. Chris, thank you for your time, patience...

Jun Zheng

21:05 05 Jul 22

Chris really did an excellent job handling my request to update billing information! Chris is definitely 5.

Joseph Nocitra

18:41 05 Jul 22

Chris was very helpful and gave me options on how to pay HOA. Very professional and knowledgeable, it was a pleasure talking to him .

Jimmy Fritsch

18:53 01 Jul 22

Dealing with Chris is always a pleasure. I’ve called a few times regarding small issues in the community. Chris is always very courteous and helpful. I am always confident, when I call and get Chris on the phone, the issues in the community will be handled in a timely manner. Thanks Chris!

Jack Wells

17:58 01 Jul 22

Contacted Chris Blankenship at ASPM Customer Service with several requests. Chris was personable, professional and attentive to my requests. Excellent service!

Linda Newman

17:44 01 Jul 22

I just want to thank Chris Blankenship for an awsome job this morning. He was very helpful, knowledgeable, and willing to help me out on this 4th of July weekend. Thanks Chris.....Linda / Madrid Manor.

Brian R.

13:23 29 Jun 22

I Called in for a simple request & Chris Blankenship solved my dilemma in less than 5 minutes. Excellent Service, thanks Chris !!

Cindy Noe

22:06 24 Jun 22

Like a previous reviewer, I wish to leave a review reflecting Chris Blankenship a 5 👍🏻 in terms of service - the Association a 3-4 based on previous contacts with other ASPM reps and difficulties in signing up for autopay on their website. Chris was most helpful, kind & professional; he patiently walked me through the online signup process…this time successfully (I hope). Thanks!

Joseph Yousif

17:40 24 Jun 22

Today I spoke with Chris Blankenship , he was super helpful and took the time to answer all my questions .

Fan Q.

10:32 16 Jun 22

Nina is really helpful and patient to help me find the important document I need for my insurance company. I had the wrong document and she emailed me the...

Robert Donahue

21:32 14 Jun 22

Chris Blankenship from ASPM is the most helpful employee at ASPM! Always so professional & personable. Thanks Chris!

Shannon E.

10:33 21 May 22

Kristy was responsive and provided the information that I requested in a short period--much appreciated for convenient access to communication.

Franco Garcia

20:10 12 May 22

Chris Blankenship provided quick service while I was struggling with the. website. Definitely appreciate his help with all my questions.

Anugerah Pekerti

17:13 06 May 22

Kristy Hubbard has been very helpful with her excellent customer service. She answered my questions, and give me a quick update for my request. I am so happy with ASPM!

JOan Faye C.

12:55 27 Apr 22

Chris Blankenship was able to provide me with my request. I called the office twice today since the first call got disconnected. and I am happy that he was...

Shauna Matheny

23:11 26 Apr 22

I emailed ASPM-SanDiego about some bees that were swarming around the Property. Kristy Hubbard was quick to respond and was very helpful.

Paul Eckelman

19:51 26 Apr 22

this would be a 5 star review but im never really a big fan of HOAs. But..... Chris from a call earlier today handled my lost key concern to the point. chris was a five, hoa a 3 so its a 4 total. good job chris.

Rob Costello

21:17 22 Apr 22

I am new to working with ASPM as they manage my new condo association.I recently worked with Chris and he was very professional and went above and beyond to help me out. Chris is an asset to the company !!!

Kali Cho

22:53 21 Apr 22

Thank you Kristy Hubbard for answering my call ad helping me today.

Wendy C.

18:49 21 Apr 22

Cara M. has been very responsive and helpful for two recent issues that needed HOA attention in the last 2 months.

Ryan Peterle

18:55 20 Apr 22

Chris Blankenship went above and beyond while assisting me with an inquiry. Give this man a raise and a promotion!

Rosario Contreras

16:06 20 Apr 22

I had the pleasure of speaking with Chris Blankenship this afternoon and had the most pleasant and helpful experience He was kind, patient and gave me the time to explaining carefully.He is very professional Thank you,

Tom Sun

19:26 18 Apr 22

I am really appreciate Kristy Hubbard's very prompt help when my loan company request the hazard insurance of my condo. Kristy is very kind and professional! Her quick help really save me a lot of time and burden in handling the loan request!

Claudia Soraya Gomez El'Azar

23:27 15 Apr 22

Kristy Hubbard was very helpful, she answer my email right away and sent all the information I needed, Thank you so much, keep up the good work!

Amanda Mansour

19:18 06 Apr 22

I had a great experience with Chris Blankenship. We just switched to a new HOA and he helped me register online and walked me through all the steps. He was super patient and had great customer service. Thank you Chris!

Theresa Stump

18:05 06 Apr 22

Kristy was great to work with and has excellent customer service. she went above and beyond to help me.

Gary G

04:16 06 Apr 22

Chris, thank you for your assistance today, and the meaningful discussion we had.

Hussam Uchi

23:09 05 Apr 22

It was great talking to Chris Blakenship. He solved my issues in 2 minutes.

Nayely Vera

18:23 05 Apr 22

I called in to the ASPM office of my HOA and I got helped by Christopher W Blankenship, He was really helpful in answering all my questions

Jamie J

18:53 01 Apr 22

Kristy at ASPM was very helpful, kind, took all my concerns down, while having a great attitude.

Ebbie Crockett

17:00 31 Mar 22

Adriana Serrano Guemez

20:16 28 Mar 22

Kristy was super quick and responsive today when I contacted for an issue. Thank you Kristy!

M Kaylor

21:09 22 Mar 22

A great experience all around, but Kristy made it even better. She gave me the information I was looking for. Prompt, efficient job well done. I would recommended ASPM. Thank you.

Sharlotte Gates Hutchins

19:58 21 Mar 22

I called the office looking for direction to set up a new account for our company and I reached Chris Blankenship. He was awesome! He didn't try to transfer me off to no mans land, and he let me speak instead of speaking over me or for me...lol I was looking for Rules and Regs thinking I was going to get sent to a vm or given an email address. He was able to tell me the name of the HOA quickly and I asked if he knew how I could get the rules and regs and he searched, found, and sent them to me with no problem. He also made sure I received them, another plus! Thank you Chris Mondays are a little easier with customer service like yours!😊

Jan Hall

06:29 18 Mar 22

I had the pleasure of speaking with Chris Blankenship this afternoon and had the most pleasant and helpful experience I have had in the years that we have been with ASPM-San Diego. He was patient and kind and listened well. Thank you, Chris.

Veronica Suarez Ponce

23:44 17 Mar 22

I highly recommend Kristy Hubbard at Windemere, after 4 months of trying to get a permit for an AC installation she's the only one who was willing to help. Hopefully we can get our permit soon.
Thank you Kristy!

Michelle T.

16:29 17 Mar 22

Thank goodness for Nina who finally got our HOA problem resolved!Super happy she answered the call and got the job done!Thank you!-Michelle

Michelle T.

12:36 16 Mar 22

Christopher was such a pleasure to speak with this morning!Good sense of humor and is helping me with this termite issue which Iappreciate as I'm the...

Michelle Laura

18:38 15 Mar 22

I am only giving this review 5 stars because of Chris. I have been trying to resolve a credit issuebecause of change in management companies with our HOA since January (it is now March) Everyone who I have spoke with previously kept telling me to either call back or tell me its the other company's responsibility. Honestly, its been frustrating. I have probably called the company 20 times in total. Chris was the only one who was genuinely nice and also told me he would relay the message to the appropriate department necessary. Even though this issue has yet to be resolved, I really appreciate his initiative to actually help out his customers. His customer service definitely stands out and shouldn't go unnoticed.

Sandi D.

14:27 15 Mar 22

Chris Blankenship helped me get the rules sheet CC&R for park ave. He was very professional and great person to talk to. I appreciate his way pf leading the...

Camila Lamas Carvajal

23:56 10 Mar 22

Christopher Blankenship helped me today and he helped me solve something that was taking weeks, thank you very much for such a great service 🙂 .

Sherry Chin

17:57 10 Mar 22

I called the office today and Chris Blankenship answered my call after two rings. He was awesome and I am grateful for his service.

He was patient, thorough and definitely customer-centric. I asked him a couple of questions and he went extra miles to find answers for me!

Thank you again Chris!

Sherry X.

09:55 10 Mar 22

I called the office today and Chris Blankenship answered my call after two rings. He was awesome and I'm grateful for his service. He was patient,...

Shannon E.

19:21 09 Mar 22

The association switched management to ASPM. I called to collect information, and Kristy immediately assisted. She was so courteous and paid attention to...

Ian Kerman

01:05 06 Mar 22

I had an insurance claim through my HOA's master insurance and was sent payment through ASPM. After the post office lost the insurance check, Ryan H. and Eric helped me out and hand-delivered the new check, allowing me to get on with my home's repairs. Thanks for your assistance!

Jaimin T.

12:39 03 Mar 22

Very happy with the ASPM service and prompt response of the representatives. Kristy Hubbard was the representative I worked with to get certain HOA related...

Brian R.

11:33 01 Mar 22

I needed assistance with the ACH form for Automatically paying my rent. I called ASPM and Chris B answered the phone politely & right away. We discussed my...

Ramy Allahwerdy

20:20 24 Feb 22

Kristy was very helpful, knowledgeable and attentive to my need to get enrolled and set up in the new Stone point sweetwater HOA account and payment. Thank you so much, keep up the good work!

Jessica Stone

20:15 15 Feb 22

Christopher Blankenship was very helpful in trying to help me get signed up to be my owners proxy for our complex. He was pleasant to deal with which you don’t get a lot of with other management companies.

Amy V.

16:58 08 Feb 22

The term "customer service" a phrase that has held little value, in this drive through, can't find anyone to help you, let alone spend endless hours...

Linda B.

07:10 08 Feb 22

I live in Madrid Manor Mobile Home Park and ASPM has taken over management. I called ASPM for the first time and Chris B. Answered the phone and was so...

Rasha J.

11:46 04 Feb 22

Great customer services. Christopher Blankenship make my experience very smooth and simple and most important part, no bad attitude. With one phone call the...

Uppinder B.

15:09 03 Feb 22

@Kristy Hubbard. Very helpful and informative customer service. Prompt response and follow up. Thanks for your help.

Ashley B.

09:51 28 Jan 22

I worked with Kristy on documents that were required for a client who is purchasing a condo. Kristy got me all the documents that were required in a timely...

Cyd P.

10:14 19 Jan 22

I would like to thank Pedro the maintenance person servicing Beacon Street condos....I had been waiting nearly 6 weeks for my porch light to be repaired.....

Renee W.

15:15 17 Jan 22

Nina Lynes was very efficient and send me the requested item within a minute. Great service.

Thai W.

13:22 30 Dec 21

Cara - ASPM customer service rep was quick to respond for my request for HOA related documents and was very helpful. Thanks!

Scott D.

11:02 29 Dec 21

Cara McCampbell was extraordinarily responsive. Thoughtful, thorough and timely. Much appreciated!

John G.

17:47 27 Dec 21

Steve Casselman replied to my email concern quicker than anyone had ever done before. A solution to the issue was available within a couple hours of my...

Aaron Mauldin

17:51 09 Dec 21

Thanks for being easy to work with, as far HOA's it's always nice to have an organization that can help keep everyone on the same page when it comes to condos, insurance, repairs, communication and all of that. Appreciate Cara and her kindness and efficiency.

Jenni Q.

10:39 18 Nov 21

Cara McCampbell at ASPM got right back to me with answers to my questions. Cara is incredibly professional and it was great working with her!

Nadim Qureshi

05:26 03 Nov 21

An absolutely committed and proactive support from Jorge J. Martinezof Escrow Division on our requests, which were fairly urgent.Keep up the good work, Jorge

Xen Anchales

20:32 19 Oct 21

Michael T.

15:10 15 Sep 21

I wanted to take this opportunity to thank Mr. Steve Casselman, our property manager, for his professionalism, promptness and attentiveness in resolving HOA...

Sue S.

12:40 03 Aug 21

Our Adobe Falls Caretaker Lili is great! She is always positive and energetic. I always see her working hard to keep our complex clean even on the hottest...

Johnny Pham

15:42 10 Jul 21

Shauna Matheny

21:50 02 Jul 21

Thank you Jeanette Romero for you quick turn around and assistance!

Yan Borges

19:37 17 Jun 21

I had an emergency and Jorge Martinez was able to calmly address the issue and send me the documents needed within an hour. Incredible responsiveness and great customer service.

S N

20:03 10 Jun 21

Mabel Garcia, Assistant Manager of our association management ASPM offered me extremely good and efficient service regarding my garage door replacement. So I want to thank her as well as letting many people know her quick and good professional work. After replacing my garage door, there was an incentive program that provides $300 for the owner of the house to promote cooperation for the management.Application was handled by my husband at the initial stage and I followed up, so there were some holes to satisfy the requirements. She pick up quickly, followed up, and informing me the status on timely bases. She brought up the matter to the general meeting for approval, while keep me informed.From my past experience, I did not expect such a good handling and timely follow up. I experienced a lot of delay in response which sometimes ended up being forgotten, or reminding several times. I felt I am not an important person. On the contrary Mabel made me feel like I am the only person who was communicating with her. I know she was very busy, but gave me the great attention and speed to solve the problem.Owing to her, my case was closed timely manner and I am very happy. And I want to thank you for providing excellent professional service. I am sure many residents will appreciate your good service. Thank you again.Sumiko Nagamine

Tommy Moore

12:04 04 Jun 21

Dan Angel

22:18 03 Jun 21

Kalyn was outstanding.Thank you.

Melvin Harrington

22:54 22 Apr 21

Support American Dreams

23:18 14 Apr 21

5 STARS!!! Wow, was I impressed with the responsiveness and the willingness and ability to resolve my issue quickly and efficiently. As a Real Estate Broker it is extremely rare to experience this level of professionalism and care from a management company. Thank you!

Jessica H.

22:28 18 Mar 21

I wanted to write and commend the work put in by Ryan Huerta and Mike Pereira who do such a fantastic job of letting us know what's going on with the...

Johnnie Thompson

19:25 15 Mar 21

I just called ASPM-San Diego and asked for a document to be emailed to me. I received it within half an hour. Good Job!

Cheryl Phillips

17:21 19 Feb 21

Community Association Manager, Mike Pereira consistently provides excellence in service. I'm an owner and have had a few issues brought to the attention of Mike, and not only did he resolve the issues, he understood the importance and resolved them, consistently and timely. Mike Pereira would be a valuable employee to any company. - Cheryl Phillips

Vic Mahillon

18:43 03 Feb 21

ASPM does a great job taking care of the building and its tenants. I'd like to give a special shout out to Nacho, who is always so attentive, punctual, hard-working and kind. We are in good hands as long as he is around!

Gaby sayago

19:09 20 Jan 21

I’m a homeowner from Woodland Hills condominiums and I want to recognizeIgnacio (Nacho) for his súper job in maintainingThis place so neat, I have seen him painting all over the complex, fixing the lighting we were in the dark for 2 weeks when he was on vacation but none of the other guys was able to fix it,Thank you Nacho for all your effort to keep this place soo nice.

Skylar Lane

13:51 11 Dec 20

This review is more an endorsement for Mike Pereira than anything about ASPM as I haven't really had any interactions with the company prior. Mike was kind enough to reach out to me to share some issues with my condo unit which is used as a rental. He was extremely helpful and friendly even when sharing unfortunate news( I had been paying the wrong HOA amount for over a years and I had racked up a negative balance on my account. He quickly helped me fix the problem and has been a wonderful communicator throughout the process. His level of customer service seems like a lost art these days and this company should be jumping over the moon knowing that he is a part of their team.

Владимирская Марина

15:20 16 May 20

Thank you so much Cara McCampbell for your helpful, superquick and immediate response on my inquiry. Honestly I was not expected to be so quick !!! You are the Best !!! Definitely 5 star !!! Again, appreciate all your help !!!

Carlos Espinoza Sr.

00:23 13 May 20

Great customer service. Cara provided me with what I needed in a couple minutes.

Jose A. Cortes

21:15 23 Jan 20

Quick service and response time

Thank you

Alexi Rabay

20:44 09 Dec 19

I got in touch with Julia from ASPM- San Diego for a property I am managing and she was lightning fast to respond and assist me with the questions that I had. Typically, it is difficult with other companies to hear back right away, but this was a good experience and happy to have them on my team at One Key Property Management.

Masha Kremliovsky

01:49 01 Jun 19

Ryan was very helpful! He helped me figure out how to navigate the site and set up a few things. Thank you!

Brenda Sifodaskalakis

19:08 13 May 19

Eric is curtious and prompt to respond to a request. He is an a valuable asset to this Friars Village Community!

Cindy Anne Holmstrom

18:15 28 Feb 19

Working with Eric Martinez from the escrow division of was a very positive experience. I am a real estate broker and usually dread having to deal with property management companies, who are typically slow to respond, and often rude to deal with.
With Eric Martinez, from the escrow division of ASPM-San Diego we quickly received our HOA docs. Twice later we needed additional documentation for the buyer’s lender, and he quickly he got it to us. I was so very grateful.
Thanks Eric!!

Matt Mascari

18:15 15 Feb 19

Eric was very quick to respond to my questions about a condo complex. Great service

Flory Rodriguez

23:15 05 Feb 19

So thankful with Reynaldo and Enrique that were working in our Condo Sun Ridge. My husband and I were trying to carry a Weber grill we just bought to our apartment in the second floor and they came right away to help us and literally safe my life from doing it ! Your company must be really proud for having people like them !

Atiq Ghani

02:33 29 Jan 19

The best of all, great and quick service.

Hillary Scott-Austin

21:25 16 Jan 19

Eric Martinez got back with me promptly and provided quick and accurate information to help me assist my client with a purchase.

Cecy Cuevas

22:03 13 Dec 18

Martha Rodriguez is an excellent maintenance, her hard work, dedication, and professionalism is truly amazing at Woodland Hills Condos.

Nancy Vasos Engle

19:56 20 Oct 18

Cara was very quick to respond to my question. Very helpful!

Rosalyn Glassford

17:37 12 Oct 18

I called Serena Chen this morning to make some changes to our account. She was most helpful and promptly made the changes that we requested. Excellent service!

Keri Thornton

18:01 11 Oct 18

Working with HOA companies can be challenging, I found great help with Connie over at ASPM. She was great to work with. Was able to quickly get balances and docs over fast. Thanks Connie De la Rosa, hope to work with you again soon.

Alix Memzy

16:18 02 Oct 18

Jose is an excellent maintenance guy, his hard work, dedication, and professionalism was truly amazing. Nothing but great things to say about the maintenance at Friars Village!

Linda Homayoun

22:18 26 Sep 18

I am a property manager with Harland Property Management and needed Serena Chen's help wuth some matters concerning our tenants in the association. Serena was very professional, helpful and great to work with. I highly recommend Serena an an HOA management manager and wish I could have the same experience with all HOA managers we work with. Bravo Serena and thank you very much, you are great.

Julio Angulo

00:17 23 Aug 18

If you need Info on your HOA or to report any issues Lauren B. Has the prompt response and attention to your needs. Excellent service.
Owner 500B.

Jo Breglia

21:04 19 Jul 18

As a Realtor, I often have to interact with property managers on behalf of my buyers and sellers, and I found that my experience this week with ASPM was really delightful! Connie de la Rosa was awesome as was Zach...thank you both for your assistance!!!

Simone Kincaid

04:27 18 Jul 18

We live in an old building and, of course, there's always something in need of attention. Thank goodness for ASPM! They've been friendly, professional, and prompt when responding to issues that impact the quality of our lives. Well done.

Zoë Jones

23:33 13 Jul 18

I live in the Cape La Jolla Gardens, and the gardeners and maintenance people are always working hard and are very kind. Especially Ignacio Ramirez!

Savanah Nicole

14:20 12 Jul 18

Samantha Scheel and the maintenance department at ASPM-San Diego have made life as a renter a breeze! The turnover for any maintenance requests I’ve had has been no longer than a day-whether I needed the air conditioning fixed, or my shower unclogged. I can only hope that wherever I rent next has a great of a property management team.

Prakash Rao

22:22 30 Jun 18

Very much appreciated the quick response on HOA documents that I needed recently for my Southpointe home. Cara McCampbell was prompt & professional as she sent it immediately - Prakash.

Nick Bongiorno

23:29 25 Jun 18

Lance Miller has done an outstanding job with Friars Village, it has never looked better.Keep up the great work.

Courtney Michelle Ramirez

20:09 21 Jun 18

Cara McCampbell is great, she responded back very quickly!

Henry Chang

22:14 13 Jun 18

Been living in Tierra Mesa for over 7 years. The management's support quality has been mediocre for the most part, but I do want to shout out to Serena Chen, a recent customer care specialty who's been helping me during my transition of property management.

I recently took over the management of my property (had an agent doing it). I had requested several inquiries for instance forwarding my HoA payment letters, checking my account balances, and getting my payment history since 2 years back. Exceeding my previous experience with ASPM, Serena responded my calls and emails almost instantly with caring attitude. I felt important and treated well as a customer.

Rachel Weeaks

19:10 11 May 18

Just purchased a condo in a building managed by this company. I had lots of questions, and Janette has been so helpful! Thank you!

Martina Nelson

14:54 11 May 18

I have received excellent service from Serena Chen. She answered my questions and was very helpful in sending me the forms I needed.

Judith Shaw

19:04 23 Mar 18

Thank you Cara McCampbell for the prompt reply and great service regarding my HOA dues overpayment.

Evgenia Amlashi

20:00 14 Jan 18

Oscar Bravo great specialist.
we had pipe leak i the most visible part of the wall, huge cut been fix, like it never happen. Oscar was quick, professional and clean. He communicate clearly and working fast with quality result. Thank you Oscar.

Maria Rangel

00:30 18 Nov 17

Toshiaki Maruyama

22:01 06 Nov 17

Cara McCampbell provided quality customer service by responding in a timely manner to my request.

Diego Chef Migs

23:30 28 Sep 17

happy thankful thursday,i have been at adobe falls for 2 yrs and i have to give an awesome shout out for the best maintenance there RANDY KINKADE he is always on point everything he does and he cares thats what stands out,when you care it means you have passion what you do and i give him 5 stars,i run my own company and i know how important is to have a guy like this on the team,he is blessed thank you

Ayari Jimenez

16:38 28 Jul 17

Great!! Customer Service and responds promptly to emails.

Alex Sherer

02:03 25 Jul 17

Pedro Estrada came to patch the drywall hole created when an HOA drain was fixed. He was very polite, detail oriented, thorough and kept dust and noise to a minimum. Thanks Pedro.

Timothy Fitzgerald

01:38 05 Jun 17

Poly Rodriguez

Is the maintenance man for the Greens in Tierrasanta and has done an excellent job in keeping this complex in very good condition. He is hard working and has a good attitude. I hope you realize what a valuable employee you have.

Clay Beale #132

Patricia M. Moore

16:58 04 Jun 17

Poly Rodriguez has been the best maintenance guy we have had in many years. He takes care of the property and does all the improvements necessary to beautify the building and keep it looking well cared for. He is always on top of anything that needs to be done as well as being a very friendly and gracious! We love Poly!!!

Rosy Contreras

00:46 04 Feb 17

Martha Rodriguez that goes over to Woodland Hills on Telegraph Canyon Road is "Awasome"! She goes above and beyond on keeping clean and I am so happy to have her in our community. Kudos to Martha.
Ralph and Rosa Yzabal.

Ginny Rocheleau

16:53 13 Jan 17

Joe Smith, with assistance from Josue Ramirez, fixed my gutter which had been leaking to the point that water was coming in my windows. In spite of the fact that a new gutter was really needed since the old gutter is bowed (but they were only assigned to repair), Joe managed to figure a way to twist and repair the old gutter enough to stop the water from coming into the house. Thanks, guys.

Jim Wales

22:21 18 Jul 16

ASPM's Pedro has been servicing our maintenance needs at DMST for the past 4 months. I very am impressed with his skills and his fantastic can-do attitude.

Kelsey Calvert

00:34 11 Feb 15

Extraordinary challenges we’ve faced over the years demonstrate how our above and beyond dedication brings solutions to resolve problems. 

During a storm occurring three weeks into a new management contract, ASPM crew members responded to flooding reported into lower level units. Three crew members that included our COO walked the slope above the units. In heavy rain at 2:00 am tarps and sandbags were placed to redirect the water flow. The crew then walked the entire property to identify any other drainage problems and video-record areas needing further attention. We presented a repair plan for the next meeting, obtained bids, and had all work completed within 30 days. 

An ASPM Maintenance crew pouring concrete onsite, discovered a fire nearby. Our team extinguished the flames before the Fire Department arrived, then finished their concrete work. Their quick action prevented further damage and potential harm to residents.

An emergency call came in from one of our buildings reporting that the garage lower level had flooded overnight due to a faulty fire sprinkler system sensor.  An ASPM Crisis Team managed the removal of contaminated water. We coordinated equipment inspections, working with the San Diego Fire Department, City of San Diego, and utility companies. We were able to obtain occupancy certification for the HOA within 48 hours of the initial call. ASPM Senior staff worked with residents’ insurance adjusters on totaled cars, as well as with the HOA’s insurance inspector/adjuster, the HOA’s attorney, and the faulty fire sprinkler system vendor through the closure of all claims.     

Our leadership, experience, and dedication to the welfare of these residents and communities led to a much different outcome. We prevented the HOA and residents experiencing needless repair delay, additional damage, and higher expense.