Smart cloud based technology provides secure solutions for clients. It allows us to transparently conduct all HOA business in real time. Access from any location with an internet connection provides faster response times to customers.
Property integrations into, and transitions out of, our systems use the most advanced and efficient software and cloud based applications.
HOA data is secure and instantly accessible from the cloud to HOA management companies. Instant digital transfer of HOA records allows speedy software setup by eliminating transition delays caused by transferring boxes of paper records.
All HOA data and client accounts are securely stored in the cloud. Data is accessible via secure web portal 24/7 to all registered users and management staff.
PAUL LORENZ | ASPM PROPERTY INTEGRATION DIVISION MANAGER
Technologies include CINC property management software, Microsoft communication applications, and secure, cloud based HOA data and accounts storage.
HOA Boards have 24/7 access to all board-level HOA data and reporting, and residents enjoy 24/7 access to their account, unprivileged HOA documents, and digital submission of form applications.
Communications | Activity Tracking Cloud Software
CINC – Smart cloud based technology for secure record storage and transparent reporting of all HOA business and client accounts. Work order reports are available for open, closed, and pending matters for accounting, management, maintenance, construction projects, or janitorial services. See more about CINC, below.
Microsoft 365 – A smart cloud based “team forum” application used by all ASPM staff to communicate in real time.
ASPM Mobile App – Registered Users can perform all activity available on a desktop, anytime, from anywhere will mobile access.
CINC | Smart Cloud Based Technology
Industry partner CINC Property Management software provides San Diego homeowner associations with secure, transparent reporting and instant, 24/7 access to personal accounts and important HOA documents.
Registered users can access HOA data through ASPM’s secure, cloud based web portal. Several features include:
- Community News and Events
Stay on top of alerts, notices, neighborhood news, and important dates! - Account Management
Communicate with your HOA’s manager, request maintenance, access your account history, and manage payments anytime, from anywhere. - View Account and Pay Assessments
View your account history and make an online payment anytime, from anywhere. - HOA Document Library
Access and view important HOA documents and records anytime, from anywhere. - Resident Directory
View the directory of residents in your community. - Architectural and Work Order Requests
Submit Architectural requests and maintenance or janitorial requests anytime, from anywhere.
Microsoft 365
Teams collaborate on all HOA tasks and activity. Monitoring all HOA business in an open forum promotes accountability and ensures all tasks are timely completed. Client inquiries are tracked in real time to ensure customers receive responses from management staff within two hours or less.
ASPM Mobile App | A Smart Cloud Based Technology
Smart cloud based technology provides our clients with convenient access to their account via the ASPM Mobile App. To download the App, visit the Apple store for iOS iPhone users, and Android users can download the App from Google Play from the links below.
Registered users can:
- View and Update Account Information
- Make Online Payments
- View Association Documents
- Submit Architectural Requests
- View your Community Calendar
- Keep Up with News About Your Community
Board members are granted additional access to securely view private Board information via the ASPM App, including:
- Board Documents
- Architectural Requests
- Accounts Receivable Reports
- Resident Violations
Third Party Support Applications
Other secure support solutions we use to service our HOA customers include:
Strongroom – Invoice approval with back-ups and history search to verify accuracy of correct expense releases.
Optimal Outsource – Outsourced paper mailing. Verified usage of all mailing expenses from Year End Packets to Legal notices.
Builder Trend – Creation of all ASPM maintenance or janitorial bids to be released or presented to our managers and boards.
Paylease – Credits applied back to the association bank account for utilizing our online sources to pay assessment dues. How-To in Welcome Packet and monthly statements provided.
Title Pro – Accurate deed searching, allowing confirmation of all homeowners in your Association. Provides accurate legal information and documents for collection procedures.
