Our smart cloud based technologies provide secure solutions that allow us to conduct all HOA business in real time. Access from any location with an internet connection provides faster response times to customers.
Technologies include CINC property management software, Microsoft communication applications, and secure, cloud based HOA data and accounts storage.
HOA Boards have 24/7 access to all board-level HOA data and reporting while residents enjoy 24/7 access to their account, unprivileged HOA documents, and digital submission of form applications.
All HOA data and client accounts are stored and accessible via secure web portal 24/7 to Boards, residents, and management.
Property integrations into, and transitions out of, our systems use the most advanced and efficient software and cloud based applications. HOA data is secure and instantly accessible to HOA management companies for onboarding, which eliminates down time for transitioning properties.
Smart Cloud Based Software
CINC – Smart cloud based technology resource for record storage and reporting of all HOA business and resident account information. Immediate work order reports are available for open, closed, and pending matters, whether in accounting, management, maintenance, construction projects, or janitorial services. See more about CINC, below.
Microsoft 365 – This application is a smart cloud based, collaborative and transparent technology in a team forum used by all ASPM staff to communicate about HOA tasks and activity. MS 365 allows us to openly track and monitor all HOA business to promote accountability and ensure all tasks are timely completed. We track all communications in real-time to ensure customer contact and follow up is within two hours or less during normal business hours.
Third Party Support Systems
Strongroom – Invoice approval with back-ups and history search to verify accuracy of correct expense releases.
Optimal Outsource – Outsourced paper mailing. Verified usage of all mailing expenses from Year End Packets to Legal notices.
Builder Trend – Creation of all ASPM maintenance or janitorial bids to be released or presented to our managers and boards.
Paylease – Credits applied back to the association bank account for utilizing our online sources to pay assessment dues. How-To in Welcome Packet and monthly statements provided.
Title Pro – Accurate deed searching, allowing confirmation of all homeowners in your Association. Provides accurate legal information and documents for collection procedures.
CINC | Smart Cloud Based Technology
We’ve partnered with industry expert CINC Property Management software to provide San Diego homeowner associations with secure, cloud based technology that provides transparent reporting and instant, 24/7 access to personal accounts and important HOA documents.
Access your HOA’s website through ASPM’s secure, cloud based web portal that allows users to access several features, including:
- Community News and Events
Stay on top of alerts, notices, neighborhood news, and important dates!
- Account Management
Communicate with your HOA’s manager, request maintenance, access your account history, and manage payments anytime, from anywhere.
- View Account and Pay Assessments
View your account history and make an online payment anytime, from anywhere.
- HOA Document Library
Access and view important HOA documents and records anytime, from anywhere.
- Resident Directory
View the directory of residents in your community.
- Architectural and Work Order Requests
Submit Architectural requests and maintenance or janitorial requests anytime, from anywhere.
ASPM Mobile App | A Smart Cloud Based Technology
ASPM-SanDiego is delighted to provide our clients with convenient access to their account via a smart cloud based technology, the ASPM Mobile App. iOS iPhone users can download the App from the Apple store, and Android users can download the App from Google Play from the links below.
- View and Update Account Information
- Make Online Payments
- View Association Documents
- Submit Architectural Requests
- View your Community Calendar
- Keep Up with News About Your Community
Board members who log in to the ASPM App are granted additional access and can securely view private Board information, including:
- Board Documents
- Architectural Requests
- Accounts Receivable Reports
- Resident Violations