January 19, 2021
Karen Martinez, CCAM
CEO of ASPM-SanDiego
Being aware of COVID-19’s ongoing impact on community associations and on the service professionals that support them will help boards and management more realistically forecast future expenses.
Tasked with the oversight of billions of dollars in assets, ASPM leadership relies heavily on Harvard Business practices that reinforce policy and procedure driven protocols that are scalable, and that measure staff productivity and efficiency to hold staff accountable to the highest standards in delivering quality customer service.
October 13, 2020
Over half of the commuting work population has worked from home since early 2020 due to COVID-19. In HOA management companies, we’ve proven just how successful remote work can be for boards and residents, as well as for management staff.
October 6, 2020
With several months of the pandemic behind us, experts now have some insight into the COVID-19 impact on HOA communities. The doubling of residential occupation has had foreseeable effects on communities’ onsite components, operating budgets and reserves, management services, and property vendor services.
August 27, 2020
The direct consequence of deferred maintenance is that the property’s market values remain fairly stagnant. Residents often fail to realize that along with a lower return on investment, their quality of life in the community is being compromised. The solution is simple. Community Managers and Boards must re-focus priorities on how they’re going to address deferred and regular building maintenance tasks.