23:09 01 Dec 22
Chris immediately took care of my needs and had someone follow up as well. Thank you so much for this beautiful service
03:24 19 Nov 22
I was lucky enough to get to know Mrs. Sandra Billy. in my Forex trading career. Since then my trading has increased a lot. What can I say... Sandra provided Unique trading earnings. It is really one of a kind and has its own league. But I can confidently say that Sandra's trading is the most useful and has really increased my life and family standards. I Invested $1000 and make $12,500 after just seven days of investing with Sandra, the money I spent on the course, is well-spent money and a good investment, and I never regret it. Good job ma'am God will continue to increase you and your family,, and you can also invest with her safely. Email: firstname.lastname@example.org
WhatsApp: +1 (404) 829-4578
18:07 14 Nov 22
Chris Blankenship really took ownership of our concern. He sent us the necessary forms to review and also forwarded our questions to the HOA on-site manager to provide more information. Great job Chris!
20:07 11 Nov 22
Great customer provided by Christopher Blankenship. He sent the documents I needed fast and had no issue finding it while I was on the phone. Thank you.-Joel
21:51 01 Nov 22
I was helped by Chris this morning. He was very professional and patient. Great customer service.
17:25 27 Oct 22
This is a company who responds quickly to your needs. Thank you so much Jorge Martinez!
15:54 20 Oct 22
Chris Blankenship is a wonderful help!! Answered what I needed and his prompt service was GREATLY appreciated!!
21:07 18 Oct 22
October 18- 2022 … thank you Chris for helping me …. I’m new on this ….but your doing amazing job….
21:01 03 Oct 22
I spoke with Chris Blankenship with a question re: my HOA fees. Chris was professional, knowledgeable and very helpful. Thanks, Chris!
23:02 30 Sep 22
Kristy Hubbard was helpful, kind and knowledgeable. I would highly recommend working with her.
21:47 28 Sep 22
Called in and spoke with Chris at the front desk and his service was great. Prompt and professional!! great to do business with you.
Kristy H. I want to give a big shout out to Kristy From ASPM. She has responded timely, professionally, and courteously to my HOA needs. I really appreciate...
Michael A. Rocco
15:46 06 Sep 22
Chris Blankenship is a Rockstar! Thank you Chris for the call back and being courteous, knowledgeable, and helpful in resolving the issue.
20:28 25 Aug 22
If I could give Christopher Blankenship a 10 star, I would. Let's talk about amazing customer service care. From the moment I started talking to Christopher he was eager to help, even though what I was requesting was a long shot. His follow up on our initial conversation was a surprise because I never expected him to care enough to make sure someone in management would reach out to me. Because of his willingness to help, I was able to rent the community clubhouse on a Friday for an event on that upcoming Sunday. He was determined to make it happen for me. I haven't received customer care like that in a long time.
19:41 17 Aug 22
Chris Blankenship was very helpful. He was quick to respond to our inquiry.
This review is specifically for Chris Blankenship, vs ASPM in general.Chris is like a shining light in a dark storm. He answers the phone promptly &...
16:38 06 Aug 22
Christopher Blankenship was very helpful and courteous when I called to report an issue with the railing outside my door. He took my information and then placed a request with maintenance to look at the railing. I appreciate his promptness.
Chris B was very nice and helpful!
22:49 28 Jul 22
Excellent service from Christopher Blankenship at ASPM! Very responsive, and actually seemed to care about our maintenance issue, which is a massive improvement over interactions I've had with ASPM in years before.
19:05 28 Jul 22
I spoke with Chris this morning in regards to a form I needed. He was extremely polite and helpful. He sent the form to me immediately and followed up with a phone call. Thank you for the great service! Much appreciated!
Bassam And yazen
20:04 26 Jul 22
Great job! Kristy Hubbard answered all my questions. Thank you Kristy!
Philip “PK” Kase
19:59 22 Jul 22
I received outstanding and timely customer service from Chris Blankenship. He send over the correct forms immediately and was also able to give me good information on the approval process. He helped out immensely.Thank you!PK and Lucy (the new kids on the block)
I received outstanding and timely customer service from Chris Blankenship. He send over the correct forms immediately and was also able to give me good information on the approval process. He helped out immensely.
PK and Lucy (the new kids on the block)
23:22 20 Jul 22
Chris Blankenship is amazing and super patient and explaining everything. This has been one of the first interactions I’ve had at ASPM-San Diego. He was amazing he has very good customer service skills ASPM is very lucky to have him on their team. He is very professional and very concerned and friendly.
Patricia J Kaszas
18:42 19 Jul 22
I called our new HOA management company today at ASPM-San Diego to get some help. Was shocked that a real live person answered the phone on the first try!!! Chris Blankenship helped me accomplish what I needed with a polite and very professional attitude. He even called me back shortly thereafter to make sure I received his e-mail message and attachment that followed. Hope he's being paid well because he deserves it!
Thank you to Chris and the ASPM management at Adobe Falls. I appreciated his kindness, and the ability to resolve my issue quickly and easily. It's such a big complex but they are on top of their management. So thank you!
Christopher Blankenship was super helpful when I called. He provided all info I was looking for. As a realtor it's not always easy to have a great...
21:52 12 Jul 22
I phoned ASPM today with questions about an upcoming listing I have in one of their communities. Chris Blankenship was extraordinary in helping to both answer my questions, and/or direct me to a resource that could assist.
21:50 12 Jul 22
I phoned ASPM today with questions about an upcoming listing I have in one of their communities. Chris Blankenship was extraordinary in helping to both answer my questions, and/or direct me to a resource that could assist.
17:14 12 Jul 22
Chris Blankenship answers the phone promptly and relays my messages to the appropriate person.
16:19 08 Jul 22
Christopher B was a great front desk person who helped me out with some forms needed for a rental unit! Only person who reached out to me and in a timely manner he was great and very friendly!!
23:09 06 Jul 22
Chris Blankenship took my call and solved my problem just as he said he would. I was extremely upset after spending an hour looking for the form online. He promised he would resolve my issue and within minutes his promise was fulfilled. Great customer service!!! ASPM has an excellent employee in Chris. Thanks.
17:29 06 Jul 22
Chris B. Did a great job of hearing my requests and sending them to appropriate manager
14:04 06 Jul 22
Chris was amazing! He was helpful, professional, courteous, and was able to solve my problem and answer my questions promptly. I appreciated his help and his time and his kind demeanor.
Awesome customer service received from Chris B, he resolved my problems within a couple of minutes into the call. Chris, thank you for your time, patience...
Chris really did an excellent job handling my request to update billing information! Chris is definitely 5.
18:41 05 Jul 22
Chris was very helpful and gave me options on how to pay HOA. Very professional and knowledgeable, it was a pleasure talking to him .
18:53 01 Jul 22
Dealing with Chris is always a pleasure. I’ve called a few times regarding small issues in the community. Chris is always very courteous and helpful. I am always confident, when I call and get Chris on the phone, the issues in the community will be handled in a timely manner. Thanks Chris!
17:58 01 Jul 22
Contacted Chris Blankenship at ASPM Customer Service with several requests. Chris was personable, professional and attentive to my requests. Excellent service!
17:44 01 Jul 22
I just want to thank Chris Blankenship for an awsome job this morning. He was very helpful, knowledgeable, and willing to help me out on this 4th of July weekend. Thanks Chris.....Linda / Madrid Manor.
I Called in for a simple request & Chris Blankenship solved my dilemma in less than 5 minutes. Excellent Service, thanks Chris !!
Like a previous reviewer, I wish to leave a review reflecting Chris Blankenship a 5 👍🏻 in terms of service - the Association a 3-4 based on previous contacts with other ASPM reps and difficulties in signing up for autopay on their website. Chris was most helpful, kind & professional; he patiently walked me through the online signup process…this time successfully (I hope). Thanks!
17:40 24 Jun 22
Today I spoke with Chris Blankenship , he was super helpful and took the time to answer all my questions .
Nina is really helpful and patient to help me find the important document I need for my insurance company. I had the wrong document and she emailed me the...
21:32 14 Jun 22
Chris Blankenship from ASPM is the most helpful employee at ASPM! Always so professional & personable. Thanks Chris!
10:33 21 May 22
Kristy was responsive and provided the information that I requested in a short period--much appreciated for convenient access to communication.
20:10 12 May 22
Chris Blankenship provided quick service while I was struggling with the. website. Definitely appreciate his help with all my questions.
17:13 06 May 22
Kristy Hubbard has been very helpful with her excellent customer service. She answered my questions, and give me a quick update for my request. I am so happy with ASPM!
JOan Faye C.
12:55 27 Apr 22
Chris Blankenship was able to provide me with my request. I called the office twice today since the first call got disconnected. and I am happy that he was...
23:11 26 Apr 22
I emailed ASPM-SanDiego about some bees that were swarming around the Property. Kristy Hubbard was quick to respond and was very helpful.
19:51 26 Apr 22
this would be a 5 star review but im never really a big fan of HOAs. But..... Chris from a call earlier today handled my lost key concern to the point. chris was a five, hoa a 3 so its a 4 total. good job chris.
21:17 22 Apr 22
I am new to working with ASPM as they manage my new condo association.I recently worked with Chris and he was very professional and went above and beyond to help me out. Chris is an asset to the company !!!
Thank you Kristy Hubbard for answering my call ad helping me today.
Cara M. has been very responsive and helpful for two recent issues that needed HOA attention in the last 2 months.
18:55 20 Apr 22
Chris Blankenship went above and beyond while assisting me with an inquiry. Give this man a raise and a promotion!
16:06 20 Apr 22
I had the pleasure of speaking with Chris Blankenship this afternoon and had the most pleasant and helpful experience He was kind, patient and gave me the time to explaining carefully.He is very professional Thank you,
I am really appreciate Kristy Hubbard's very prompt help when my loan company request the hazard insurance of my condo. Kristy is very kind and professional! Her quick help really save me a lot of time and burden in handling the loan request!
Claudia Soraya Gomez El'Azar
23:27 15 Apr 22
Kristy Hubbard was very helpful, she answer my email right away and sent all the information I needed, Thank you so much, keep up the good work!
19:18 06 Apr 22
I had a great experience with Chris Blankenship. We just switched to a new HOA and he helped me register online and walked me through all the steps. He was super patient and had great customer service. Thank you Chris!
18:05 06 Apr 22
Kristy was great to work with and has excellent customer service. she went above and beyond to help me.
Chris, thank you for your assistance today, and the meaningful discussion we had.
23:09 05 Apr 22
It was great talking to Chris Blakenship. He solved my issues in 2 minutes.
18:23 05 Apr 22
I called in to the ASPM office of my HOA and I got helped by Christopher W Blankenship, He was really helpful in answering all my questions
Kristy at ASPM was very helpful, kind, took all my concerns down, while having a great attitude.
17:00 31 Mar 22
Adriana Serrano Guemez
20:16 28 Mar 22
Kristy was super quick and responsive today when I contacted for an issue. Thank you Kristy!
A great experience all around, but Kristy made it even better. She gave me the information I was looking for. Prompt, efficient job well done. I would recommended ASPM. Thank you.
Sharlotte Gates Hutchins
19:58 21 Mar 22
I called the office looking for direction to set up a new account for our company and I reached Chris Blankenship. He was awesome! He didn't try to transfer me off to no mans land, and he let me speak instead of speaking over me or for me...lol I was looking for Rules and Regs thinking I was going to get sent to a vm or given an email address. He was able to tell me the name of the HOA quickly and I asked if he knew how I could get the rules and regs and he searched, found, and sent them to me with no problem. He also made sure I received them, another plus! Thank you Chris Mondays are a little easier with customer service like yours!😊
I had the pleasure of speaking with Chris Blankenship this afternoon and had the most pleasant and helpful experience I have had in the years that we have been with ASPM-San Diego. He was patient and kind and listened well. Thank you, Chris.
Veronica Suarez Ponce
23:44 17 Mar 22
I highly recommend Kristy Hubbard at Windemere, after 4 months of trying to get a permit for an AC installation she's the only one who was willing to help. Hopefully we can get our permit soon.
Thank you Kristy!
16:29 17 Mar 22
Thank goodness for Nina who finally got our HOA problem resolved!Super happy she answered the call and got the job done!Thank you!-Michelle
12:36 16 Mar 22
Christopher was such a pleasure to speak with this morning!Good sense of humor and is helping me with this termite issue which Iappreciate as I'm the...
18:38 15 Mar 22
I am only giving this review 5 stars because of Chris. I have been trying to resolve a credit issuebecause of change in management companies with our HOA since January (it is now March) Everyone who I have spoke with previously kept telling me to either call back or tell me its the other company's responsibility. Honestly, its been frustrating. I have probably called the company 20 times in total. Chris was the only one who was genuinely nice and also told me he would relay the message to the appropriate department necessary. Even though this issue has yet to be resolved, I really appreciate his initiative to actually help out his customers. His customer service definitely stands out and shouldn't go unnoticed.
Chris Blankenship helped me get the rules sheet CC&R for park ave. He was very professional and great person to talk to. I appreciate his way pf leading the...
Camila Lamas Carvajal
23:56 10 Mar 22
Christopher Blankenship helped me today and he helped me solve something that was taking weeks, thank you very much for such a great service 🙂 .
17:57 10 Mar 22
I called the office today and Chris Blankenship answered my call after two rings. He was awesome and I am grateful for his service.
He was patient, thorough and definitely customer-centric. I asked him a couple of questions and he went extra miles to find answers for me!
Thank you again Chris!
I called the office today and Chris Blankenship answered my call after two rings. He was awesome and I'm grateful for his service. He was patient,...
19:21 09 Mar 22
The association switched management to ASPM. I called to collect information, and Kristy immediately assisted. She was so courteous and paid attention to...
01:05 06 Mar 22
I had an insurance claim through my HOA's master insurance and was sent payment through ASPM. After the post office lost the insurance check, Ryan H. and Eric helped me out and hand-delivered the new check, allowing me to get on with my home's repairs. Thanks for your assistance!
Very happy with the ASPM service and prompt response of the representatives. Kristy Hubbard was the representative I worked with to get certain HOA related...
I needed assistance with the ACH form for Automatically paying my rent. I called ASPM and Chris B answered the phone politely & right away. We discussed my...
20:20 24 Feb 22
Kristy was very helpful, knowledgeable and attentive to my need to get enrolled and set up in the new Stone point sweetwater HOA account and payment. Thank you so much, keep up the good work!
20:15 15 Feb 22
Christopher Blankenship was very helpful in trying to help me get signed up to be my owners proxy for our complex. He was pleasant to deal with which you don’t get a lot of with other management companies.
The term "customer service" a phrase that has held little value, in this drive through, can't find anyone to help you, let alone spend endless hours...
I live in Madrid Manor Mobile Home Park and ASPM has taken over management. I called ASPM for the first time and Chris B. Answered the phone and was so...
Great customer services. Christopher Blankenship make my experience very smooth and simple and most important part, no bad attitude. With one phone call the...
15:09 03 Feb 22
@Kristy Hubbard. Very helpful and informative customer service. Prompt response and follow up. Thanks for your help.
I worked with Kristy on documents that were required for a client who is purchasing a condo. Kristy got me all the documents that were required in a timely...
23:02 20 Jan 22
I have worked with ASPM as another Property Management firm, they have always been quick to reply to issues I have had in the past with different properties where they manage the HOA's. Cara was responsive and informative. Thank you for the help guys!
I would like to thank Pedro the maintenance person servicing Beacon Street condos....I had been waiting nearly 6 weeks for my porch light to be repaired.....
Nina Lynes was very efficient and send me the requested item within a minute. Great service.
Cara - ASPM customer service rep was quick to respond for my request for HOA related documents and was very helpful. Thanks!
Cara McCampbell was extraordinarily responsive. Thoughtful, thorough and timely. Much appreciated!
Steve Casselman replied to my email concern quicker than anyone had ever done before. A solution to the issue was available within a couple hours of my...
17:51 09 Dec 21
Thanks for being easy to work with, as far HOA's it's always nice to have an organization that can help keep everyone on the same page when it comes to condos, insurance, repairs, communication and all of that. Appreciate Cara and her kindness and efficiency.
Cara McCampbell at ASPM got right back to me with answers to my questions. Cara is incredibly professional and it was great working with her!
05:26 03 Nov 21
An absolutely committed and proactive support from Jorge J. Martinezof Escrow Division on our requests, which were fairly urgent.Keep up the good work, Jorge
20:32 19 Oct 21
15:10 15 Sep 21
I wanted to take this opportunity to thank Mr. Steve Casselman, our property manager, for his professionalism, promptness and attentiveness in resolving HOA...
Our Adobe Falls Caretaker Lili is great! She is always positive and energetic. I always see her working hard to keep our complex clean even on the hottest...
15:42 10 Jul 21
21:50 02 Jul 21
Thank you Jeanette Romero for you quick turn around and assistance!
19:37 17 Jun 21
I had an emergency and Jorge Martinez was able to calmly address the issue and send me the documents needed within an hour. Incredible responsiveness and great customer service.
20:03 10 Jun 21
Mabel Garcia, Assistant Manager of our association management ASPM offered me extremely good and efficient service regarding my garage door replacement. So I want to thank her as well as letting many people know her quick and good professional work. After replacing my garage door, there was an incentive program that provides $300 for the owner of the house to promote cooperation for the management.Application was handled by my husband at the initial stage and I followed up, so there were some holes to satisfy the requirements. She pick up quickly, followed up, and informing me the status on timely bases. She brought up the matter to the general meeting for approval, while keep me informed.From my past experience, I did not expect such a good handling and timely follow up. I experienced a lot of delay in response which sometimes ended up being forgotten, or reminding several times. I felt I am not an important person. On the contrary Mabel made me feel like I am the only person who was communicating with her. I know she was very busy, but gave me the great attention and speed to solve the problem.Owing to her, my case was closed timely manner and I am very happy. And I want to thank you for providing excellent professional service. I am sure many residents will appreciate your good service. Thank you again.Sumiko Nagamine
12:04 04 Jun 21
Kalyn was outstanding.Thank you.
22:54 22 Apr 21
Support American Dreams
23:18 14 Apr 21
5 STARS!!! Wow, was I impressed with the responsiveness and the willingness and ability to resolve my issue quickly and efficiently. As a Real Estate Broker it is extremely rare to experience this level of professionalism and care from a management company. Thank you!
22:28 18 Mar 21
I wanted to write and commend the work put in by Ryan Huerta and Mike Pereira who do such a fantastic job of letting us know what's going on with the...
19:25 15 Mar 21
I just called ASPM-San Diego and asked for a document to be emailed to me. I received it within half an hour. Good Job!
17:21 19 Feb 21
Community Association Manager, Mike Pereira consistently provides excellence in service. I'm an owner and have had a few issues brought to the attention of Mike, and not only did he resolve the issues, he understood the importance and resolved them, consistently and timely. Mike Pereira would be a valuable employee to any company. - Cheryl Phillips
18:43 03 Feb 21
ASPM does a great job taking care of the building and its tenants. I'd like to give a special shout out to Nacho, who is always so attentive, punctual, hard-working and kind. We are in good hands as long as he is around!
19:09 20 Jan 21
I’m a homeowner from Woodland Hills condominiums and I want to recognizeIgnacio (Nacho) for his súper job in maintainingThis place so neat, I have seen him painting all over the complex, fixing the lighting we were in the dark for 2 weeks when he was on vacation but none of the other guys was able to fix it,Thank you Nacho for all your effort to keep this place soo nice.
13:51 11 Dec 20
This review is more an endorsement for Mike Pereira than anything about ASPM as I haven't really had any interactions with the company prior. Mike was kind enough to reach out to me to share some issues with my condo unit which is used as a rental. He was extremely helpful and friendly even when sharing unfortunate news( I had been paying the wrong HOA amount for over a years and I had racked up a negative balance on my account. He quickly helped me fix the problem and has been a wonderful communicator throughout the process. His level of customer service seems like a lost art these days and this company should be jumping over the moon knowing that he is a part of their team.
20:21 10 Oct 20
Jake W. is the only person at ASPM that gets back to me. Thumbs up.
02:45 15 Aug 20
06:11 30 Jul 20
I was very pleased for the quick answers to my questions, the informationprovided for me, suggestions given to me as an alternative to solve theproblem, and went out of her way send 2 emails to reiterate the sameaddress. It was pleasant talking with her; cordial and sincere.Thank you for your assistance.
20:54 29 Jul 20
Once I received contact info that ASPM were the property manager for my community, I cantacted them and their response was quick. Jake and Kari were all too eager to resolve my concerns.
15:13 25 Jul 20
17:18 21 Jul 20
Eric Martinez was terrific, he responded quickly to my need and efficiently. Thank you Eric!
I have requested a couple of admin support on document and account issues. Mabel Garcia has provided very prompt support with details. Excellent service, especially during this COVID-19 period of time. Big thanks to Mabel.- Peter Liu
15:20 16 May 20
Thank you so much Cara McCampbell for your helpful, superquick and immediate response on my inquiry. Honestly I was not expected to be so quick !!! You are the Best !!! Definitely 5 star !!! Again, appreciate all your help !!!
Carlos Espinoza Sr.
00:23 13 May 20
Great customer service. Cara provided me with what I needed in a couple minutes.
Jose A. Cortes
21:15 23 Jan 20
Quick service and response time
20:44 09 Dec 19
I got in touch with Julia from ASPM- San Diego for a property I am managing and she was lightning fast to respond and assist me with the questions that I had. Typically, it is difficult with other companies to hear back right away, but this was a good experience and happy to have them on my team at One Key Property Management.
01:49 01 Jun 19
Ryan was very helpful! He helped me figure out how to navigate the site and set up a few things. Thank you!
19:08 13 May 19
Eric is curtious and prompt to respond to a request. He is an a valuable asset to this Friars Village Community!
Cindy Anne Holmstrom
18:15 28 Feb 19
Working with Eric Martinez from the escrow division of was a very positive experience. I am a real estate broker and usually dread having to deal with property management companies, who are typically slow to respond, and often rude to deal with.
With Eric Martinez, from the escrow division of ASPM-San Diego we quickly received our HOA docs. Twice later we needed additional documentation for the buyer’s lender, and he quickly he got it to us. I was so very grateful.
18:15 15 Feb 19
Eric was very quick to respond to my questions about a condo complex. Great service
23:15 05 Feb 19
So thankful with Reynaldo and Enrique that were working in our Condo Sun Ridge. My husband and I were trying to carry a Weber grill we just bought to our apartment in the second floor and they came right away to help us and literally safe my life from doing it ! Your company must be really proud for having people like them !
02:33 29 Jan 19
The best of all, great and quick service.
21:25 16 Jan 19
Eric Martinez got back with me promptly and provided quick and accurate information to help me assist my client with a purchase.
22:03 13 Dec 18
Martha Rodriguez is an excellent maintenance, her hard work, dedication, and professionalism is truly amazing at Woodland Hills Condos.
Nancy Vasos Engle
19:56 20 Oct 18
Cara was very quick to respond to my question. Very helpful!
17:37 12 Oct 18
I called Serena Chen this morning to make some changes to our account. She was most helpful and promptly made the changes that we requested. Excellent service!
18:01 11 Oct 18
Working with HOA companies can be challenging, I found great help with Connie over at ASPM. She was great to work with. Was able to quickly get balances and docs over fast. Thanks Connie De la Rosa, hope to work with you again soon.
16:18 02 Oct 18
Jose is an excellent maintenance guy, his hard work, dedication, and professionalism was truly amazing. Nothing but great things to say about the maintenance at Friars Village!
22:18 26 Sep 18
I am a property manager with Harland Property Management and needed Serena Chen's help wuth some matters concerning our tenants in the association. Serena was very professional, helpful and great to work with. I highly recommend Serena an an HOA management manager and wish I could have the same experience with all HOA managers we work with. Bravo Serena and thank you very much, you are great.
00:17 23 Aug 18
If you need Info on your HOA or to report any issues Lauren B. Has the prompt response and attention to your needs. Excellent service.
21:04 19 Jul 18
As a Realtor, I often have to interact with property managers on behalf of my buyers and sellers, and I found that my experience this week with ASPM was really delightful! Connie de la Rosa was awesome as was Zach...thank you both for your assistance!!!
04:27 18 Jul 18
We live in an old building and, of course, there's always something in need of attention. Thank goodness for ASPM! They've been friendly, professional, and prompt when responding to issues that impact the quality of our lives. Well done.
I live in the Cape La Jolla Gardens, and the gardeners and maintenance people are always working hard and are very kind. Especially Ignacio Ramirez!
14:20 12 Jul 18
Samantha Scheel and the maintenance department at ASPM-San Diego have made life as a renter a breeze! The turnover for any maintenance requests I’ve had has been no longer than a day-whether I needed the air conditioning fixed, or my shower unclogged. I can only hope that wherever I rent next has a great of a property management team.
18:27 11 Jul 18
I just bought a condo at a complex that they manage in downtown. At first the service was average (took many emails/calls to get information/paperwork) but ever since Cara has been involved she has responded very quickly and has done a great job giving me the answers that I need in a timely fashion. Now that she is on board it has made things very smooth
22:22 30 Jun 18
Very much appreciated the quick response on HOA documents that I needed recently for my Southpointe home. Cara McCampbell was prompt & professional as she sent it immediately - Prakash.
23:29 25 Jun 18
Lance Miller has done an outstanding job with Friars Village, it has never looked better.Keep up the great work.
Courtney Michelle Ramirez
20:09 21 Jun 18
Cara McCampbell is great, she responded back very quickly!
22:14 13 Jun 18
Been living in Tierra Mesa for over 7 years. The management's support quality has been mediocre for the most part, but I do want to shout out to Serena Chen, a recent customer care specialty who's been helping me during my transition of property management.
I recently took over the management of my property (had an agent doing it). I had requested several inquiries for instance forwarding my HoA payment letters, checking my account balances, and getting my payment history since 2 years back. Exceeding my previous experience with ASPM, Serena responded my calls and emails almost instantly with caring attitude. I felt important and treated well as a customer.
19:10 11 May 18
Just purchased a condo in a building managed by this company. I had lots of questions, and Janette has been so helpful! Thank you!
14:54 11 May 18
I have received excellent service from Serena Chen. She answered my questions and was very helpful in sending me the forms I needed.
19:04 23 Mar 18
Thank you Cara McCampbell for the prompt reply and great service regarding my HOA dues overpayment.
20:00 14 Jan 18
Oscar Bravo great specialist.
we had pipe leak i the most visible part of the wall, huge cut been fix, like it never happen. Oscar was quick, professional and clean. He communicate clearly and working fast with quality result. Thank you Oscar.
00:30 18 Nov 17
22:01 06 Nov 17
Cara McCampbell provided quality customer service by responding in a timely manner to my request.
Miguel Chefmigs Ferrara Jr.
23:30 28 Sep 17
happy thankful thursday,i have been at adobe falls for 2 yrs and i have to give an awesome shout out for the best maintenance there RANDY KINKADE he is always on point everything he does and he cares thats what stands out,when you care it means you have passion what you do and i give him 5 stars,i run my own company and i know how important is to have a guy like this on the team,he is blessed thank you
16:38 28 Jul 17
Great!! Customer Service and responds promptly to emails.
02:03 25 Jul 17
Pedro Estrada came to patch the drywall hole created when an HOA drain was fixed. He was very polite, detail oriented, thorough and kept dust and noise to a minimum. Thanks Pedro.
01:38 05 Jun 17
Is the maintenance man for the Greens in Tierrasanta and has done an excellent job in keeping this complex in very good condition. He is hard working and has a good attitude. I hope you realize what a valuable employee you have.
Clay Beale #132
Patricia M. Moore
16:58 04 Jun 17
Poly Rodriguez has been the best maintenance guy we have had in many years. He takes care of the property and does all the improvements necessary to beautify the building and keep it looking well cared for. He is always on top of anything that needs to be done as well as being a very friendly and gracious! We love Poly!!!
00:46 04 Feb 17
Martha Rodriguez that goes over to Woodland Hills on Telegraph Canyon Road is "Awasome"! She goes above and beyond on keeping clean and I am so happy to have her in our community. Kudos to Martha.
Ralph and Rosa Yzabal.
16:53 13 Jan 17
Joe Smith, with assistance from Josue Ramirez, fixed my gutter which had been leaking to the point that water was coming in my windows. In spite of the fact that a new gutter was really needed since the old gutter is bowed (but they were only assigned to repair), Joe managed to figure a way to twist and repair the old gutter enough to stop the water from coming into the house. Thanks, guys.
ASPM's Pedro has been servicing our maintenance needs at DMST for the past 4 months. I very am impressed with his skills and his fantastic can-do attitude.
00:34 11 Feb 15