20:10 12 May 22
Chris Blankenship provided quick service while I was struggling with the. website. Definitely appreciate his help with all my questions.
17:13 06 May 22
Kristy Hubbard has been very helpful with her excellent customer service. She answered my questions, and give me a quick update for my request. I am so happy with ASPM!
20:44 03 May 22
MY BEST TRADING EXPERIENCE EVER
Most people are complaining about the pandemic disaster that they can not afford $7000 there is no job so I saw a review on investment and i tried it with $1,000 even though they are lower cost of investment. starting from the range of $1000 but I got a multiplication of my funds to over $8,500 in a week time it's magical because I never believe until I gave it a trial that is why I need to post an epistle of this online. If you are scared to invest a little bit of your money? Why you make excuses to someone else who is getting paid!!!!! invest in your future so interested investor should not hesitate to reach her Mrs MELISSA CRYPTO via
17:17 27 Apr 22
Chris was able to help me with my concerns.
JOan Faye C.
12:55 27 Apr 22
Chris Blankenship was able to provide me with my request. I called the office twice today since the first call got disconnected. and I am happy that he was...
23:11 26 Apr 22
I emailed ASPM-SanDiego about some bees that were swarming around the Property. Kristy Hubbard was quick to respond and was very helpful.
19:51 26 Apr 22
this would be a 5 star review but im never really a big fan of HOAs. But..... Chris from a call earlier today handled my lost key concern to the point. chris was a five, hoa a 3 so its a 4 total. good job chris.
21:17 22 Apr 22
I am new to working with ASPM as they manage my new condo association.I recently worked with Chris and he was very professional and went above and beyond to help me out. Chris is an asset to the company !!!
Thank you Kristy Hubbard for answering my call ad helping me today.
Cara M. has been very responsive and helpful for two recent issues that needed HOA attention in the last 2 months.
18:55 20 Apr 22
Chris Blankenship went above and beyond while assisting me with an inquiry. Give this man a raise and a promotion!
16:06 20 Apr 22
I had the pleasure of speaking with Chris Blankenship this afternoon and had the most pleasant and helpful experience He was kind, patient and gave me the time to explaining carefully.He is very professional Thank you,
I am really appreciate Kristy Hubbard's very prompt help when my loan company request the hazard insurance of my condo. Kristy is very kind and professional! Her quick help really save me a lot of time and burden in handling the loan request!
Claudia Soraya Gomez El'Azar
23:27 15 Apr 22
Kristy Hubbard was very helpful, she answer my email right away and sent all the information I needed, Thank you so much, keep up the good work!
16:21 07 Apr 22
Thank you, Julie and Yolanda! Appreciate your help with getting my flooring project approved so quickly. You're the best!!! 🙂
19:18 06 Apr 22
I had a great experience with Chris Blankenship. We just switched to a new HOA and he helped me register online and walked me through all the steps. He was super patient and had great customer service. Thank you Chris!
18:05 06 Apr 22
Kristy was great to work with and has excellent customer service. she went above and beyond to help me.
Chris, thank you for your assistance today, and the meaningful discussion we had.
23:09 05 Apr 22
It was great talking to Chris Blakenship. He solved my issues in 2 minutes.
18:23 05 Apr 22
I called in to the ASPM office of my HOA and I got helped by Christopher W Blankenship, He was really helpful in answering all my questions
Kristy at ASPM was very helpful, kind, took all my concerns down, while having a great attitude.
17:00 31 Mar 22
Adriana Serrano Guemez
20:16 28 Mar 22
Kristy was super quick and responsive today when I contacted for an issue. Thank you Kristy!
A great experience all around, but Kristy made it even better. She gave me the information I was looking for. Prompt, efficient job well done. I would recommended ASPM. Thank you.
Sharlotte Gates Hutchins
19:58 21 Mar 22
I called the office looking for direction to set up a new account for our company and I reached Chris Blankenship. He was awesome! He didn't try to transfer me off to no mans land, and he let me speak instead of speaking over me or for me...lol I was looking for Rules and Regs thinking I was going to get sent to a vm or given an email address. He was able to tell me the name of the HOA quickly and I asked if he knew how I could get the rules and regs and he searched, found, and sent them to me with no problem. He also made sure I received them, another plus! Thank you Chris Mondays are a little easier with customer service like yours!😊
I had the pleasure of speaking with Chris Blankenship this afternoon and had the most pleasant and helpful experience I have had in the years that we have been with ASPM-San Diego. He was patient and kind and listened well. Thank you, Chris.
Veronica Suarez Ponce
23:44 17 Mar 22
I highly recommend Kristy Hubbard at Windemere, after 4 months of trying to get a permit for an AC installation she's the only one who was willing to help. Hopefully we can get our permit soon.
Thank you Kristy!
16:29 17 Mar 22
Thank goodness for Nina who finally got our HOA problem resolved!Super happy she answered the call and got the job done!Thank you!-Michelle
12:36 16 Mar 22
Christopher was such a pleasure to speak with this morning!Good sense of humor and is helping me with this termite issue which Iappreciate as I'm the...
18:38 15 Mar 22
I am only giving this review 5 stars because of Chris. I have been trying to resolve a credit issuebecause of change in management companies with our HOA since January (it is now March) Everyone who I have spoke with previously kept telling me to either call back or tell me its the other company's responsibility. Honestly, its been frustrating. I have probably called the company 20 times in total. Chris was the only one who was genuinely nice and also told me he would relay the message to the appropriate department necessary. Even though this issue has yet to be resolved, I really appreciate his initiative to actually help out his customers. His customer service definitely stands out and shouldn't go unnoticed.
Chris Blankenship helped me get the rules sheet CC&R for park ave. He was very professional and great person to talk to. I appreciate his way pf leading the...
Camila Lamas Carvajal
23:56 10 Mar 22
Christopher Blankenship helped me today and he helped me solve something that was taking weeks, thank you very much for such a great service 🙂 .
17:57 10 Mar 22
I called the office today and Chris Blankenship answered my call after two rings. He was awesome and I am grateful for his service.
He was patient, thorough and definitely customer-centric. I asked him a couple of questions and he went extra miles to find answers for me!
Thank you again Chris!
I called the office today and Chris Blankenship answered my call after two rings. He was awesome and I'm grateful for his service. He was patient,...
19:21 09 Mar 22
The association switched management to ASPM. I called to collect information, and Kristy immediately assisted. She was so courteous and paid attention to...
01:05 06 Mar 22
I had an insurance claim through my HOA's master insurance and was sent payment through ASPM. After the post office lost the insurance check, Ryan H. and Eric helped me out and hand-delivered the new check, allowing me to get on with my home's repairs. Thanks for your assistance!
Very happy with the ASPM service and prompt response of the representatives. Kristy Hubbard was the representative I worked with to get certain HOA related...
I needed assistance with the ACH form for Automatically paying my rent. I called ASPM and Chris B answered the phone politely & right away. We discussed my...
20:20 24 Feb 22
Kristy was very helpful, knowledgeable and attentive to my need to get enrolled and set up in the new Stone point sweetwater HOA account and payment. Thank you so much, keep up the good work!
20:15 15 Feb 22
Christopher Blankenship was very helpful in trying to help me get signed up to be my owners proxy for our complex. He was pleasant to deal with which you don’t get a lot of with other management companies.
The term "customer service" a phrase that has held little value, in this drive through, can't find anyone to help you, let alone spend endless hours...
I live in Madrid Manor Mobile Home Park and ASPM has taken over management. I called ASPM for the first time and Chris B. Answered the phone and was so...
Great customer services. Christopher Blankenship make my experience very smooth and simple and most important part, no bad attitude. With one phone call the...
15:09 03 Feb 22
@Kristy Hubbard. Very helpful and informative customer service. Prompt response and follow up. Thanks for your help.
I worked with Kristy on documents that were required for a client who is purchasing a condo. Kristy got me all the documents that were required in a timely...
23:02 20 Jan 22
I have worked with ASPM as another Property Management firm, they have always been quick to reply to issues I have had in the past with different properties where they manage the HOA's. Cara was responsive and informative. Thank you for the help guys!
I would like to thank Pedro the maintenance person servicing Beacon Street condos....I had been waiting nearly 6 weeks for my porch light to be repaired.....
Nina Lynes was very efficient and send me the requested item within a minute. Great service.
Cara - ASPM customer service rep was quick to respond for my request for HOA related documents and was very helpful. Thanks!
Cara McCampbell was extraordinarily responsive. Thoughtful, thorough and timely. Much appreciated!
Steve Casselman replied to my email concern quicker than anyone had ever done before. A solution to the issue was available within a couple hours of my...
17:51 09 Dec 21
Thanks for being easy to work with, as far HOA's it's always nice to have an organization that can help keep everyone on the same page when it comes to condos, insurance, repairs, communication and all of that. Appreciate Cara and her kindness and efficiency.
Cara McCampbell at ASPM got right back to me with answers to my questions. Cara is incredibly professional and it was great working with her!
05:26 03 Nov 21
An absolutely committed and proactive support from Jorge J. Martinezof Escrow Division on our requests, which were fairly urgent.Keep up the good work, Jorge
20:32 19 Oct 21
15:10 15 Sep 21
I wanted to take this opportunity to thank Mr. Steve Casselman, our property manager, for his professionalism, promptness and attentiveness in resolving HOA...
Our Adobe Falls Caretaker Lili is great! She is always positive and energetic. I always see her working hard to keep our complex clean even on the hottest...
15:42 10 Jul 21
21:50 02 Jul 21
Thank you Jeanette Romero for you quick turn around and assistance!
19:37 17 Jun 21
I had an emergency and Jorge Martinez was able to calmly address the issue and send me the documents needed within an hour. Incredible responsiveness and great customer service.
20:03 10 Jun 21
Mabel Garcia, Assistant Manager of our association management ASPM offered me extremely good and efficient service regarding my garage door replacement. So I want to thank her as well as letting many people know her quick and good professional work. After replacing my garage door, there was an incentive program that provides $300 for the owner of the house to promote cooperation for the management.Application was handled by my husband at the initial stage and I followed up, so there were some holes to satisfy the requirements. She pick up quickly, followed up, and informing me the status on timely bases. She brought up the matter to the general meeting for approval, while keep me informed.From my past experience, I did not expect such a good handling and timely follow up. I experienced a lot of delay in response which sometimes ended up being forgotten, or reminding several times. I felt I am not an important person. On the contrary Mabel made me feel like I am the only person who was communicating with her. I know she was very busy, but gave me the great attention and speed to solve the problem.Owing to her, my case was closed timely manner and I am very happy. And I want to thank you for providing excellent professional service. I am sure many residents will appreciate your good service. Thank you again.Sumiko Nagamine
12:04 04 Jun 21
Kalyn was outstanding.Thank you.
19:18 21 May 21
They are amazing I needed a rush on few condo questions and they immediately responded to all my concerns
22:54 22 Apr 21
Support American Dreams
23:18 14 Apr 21
5 STARS!!! Wow, was I impressed with the responsiveness and the willingness and ability to resolve my issue quickly and efficiently. As a Real Estate Broker it is extremely rare to experience this level of professionalism and care from a management company. Thank you!
22:28 18 Mar 21
I wanted to write and commend the work put in by Ryan Huerta and Mike Pereira who do such a fantastic job of letting us know what's going on with the...
19:25 15 Mar 21
I just called ASPM-San Diego and asked for a document to be emailed to me. I received it within half an hour. Good Job!
17:21 19 Feb 21
Community Association Manager, Mike Pereira consistently provides excellence in service. I'm an owner and have had a few issues brought to the attention of Mike, and not only did he resolve the issues, he understood the importance and resolved them, consistently and timely. Mike Pereira would be a valuable employee to any company. - Cheryl Phillips
18:43 03 Feb 21
ASPM does a great job taking care of the building and its tenants. I'd like to give a special shout out to Nacho, who is always so attentive, punctual, hard-working and kind. We are in good hands as long as he is around!
19:09 20 Jan 21
I’m a homeowner from Woodland Hills condominiums and I want to recognizeIgnacio (Nacho) for his súper job in maintainingThis place so neat, I have seen him painting all over the complex, fixing the lighting we were in the dark for 2 weeks when he was on vacation but none of the other guys was able to fix it,Thank you Nacho for all your effort to keep this place soo nice.
13:51 11 Dec 20
This review is more an endorsement for Mike Pereira than anything about ASPM as I haven't really had any interactions with the company prior. Mike was kind enough to reach out to me to share some issues with my condo unit which is used as a rental. He was extremely helpful and friendly even when sharing unfortunate news( I had been paying the wrong HOA amount for over a years and I had racked up a negative balance on my account. He quickly helped me fix the problem and has been a wonderful communicator throughout the process. His level of customer service seems like a lost art these days and this company should be jumping over the moon knowing that he is a part of their team.
20:21 10 Oct 20
Jake W. is the only person at ASPM that gets back to me. Thumbs up.
02:45 15 Aug 20
06:11 30 Jul 20
I was very pleased for the quick answers to my questions, the informationprovided for me, suggestions given to me as an alternative to solve theproblem, and went out of her way send 2 emails to reiterate the sameaddress. It was pleasant talking with her; cordial and sincere.Thank you for your assistance.
20:54 29 Jul 20
Once I received contact info that ASPM were the property manager for my community, I cantacted them and their response was quick. Jake and Kari were all too eager to resolve my concerns.
15:13 25 Jul 20
17:18 21 Jul 20
Eric Martinez was terrific, he responded quickly to my need and efficiently. Thank you Eric!
I have requested a couple of admin support on document and account issues. Mabel Garcia has provided very prompt support with details. Excellent service, especially during this COVID-19 period of time. Big thanks to Mabel.- Peter Liu
14:31 22 May 20
Great crew awesome staff overall 10/10
15:20 16 May 20
Thank you so much Cara McCampbell for your helpful, superquick and immediate response on my inquiry. Honestly I was not expected to be so quick !!! You are the Best !!! Definitely 5 star !!! Again, appreciate all your help !!!
15:29 15 May 20
Rapid response to any of my issues. They keep the neighborhood beautiful
Carlos Espinoza Sr.
00:23 13 May 20
Great customer service. Cara provided me with what I needed in a couple minutes.
03:30 28 Apr 20
Amazing property management company. Every time I reach out them they are responsive to my needs.. thank you ASPM
22:03 27 Apr 20
I work for Good Life Property Management and I normally handle HOA document requests for our new properties. I have reached out to Jake Witcher and Ryan Huerta for assistance and they have been super helpful! My request was answered on the same day and everything seems to be clear! I look forward to work with Jake and Ryan for a longer amount of time! Please keep up the good work guys!
17:41 27 Apr 20
20:47 17 Apr 20
I have been involved with ASPM San Diego for many years in a business capacity. I see first hand the way they way they care about their staff and managers. You can tell a lot about a company by the way they treat their employees. They are the success they have become because of the way they interact and treat their people.I also have seen how they interact with their clients. They are a role model for all other property management firms. I would not hesitate to refer them to any HOA or property owner.
17:39 16 Apr 20
An amazing property management company! I have worked with them for many years. Their customer service and response time are invaluable.
I am grateful to ASPM for all the good work they do. They are efficient, reliable and experienced. They make sure that the property is high valued in the demanding market of San Diego.
17:42 09 Mar 20
What an awesome property management company. They do incredible work daily on not only the management of condominiums but keeping the repairs and upkeep going. They do an awesome job on repairs and maintenance quickly and it shows on their HOA’s. You won’t be able to find a better company to deal with at a better price and their property managers really listen to you and get the job done!
18:11 03 Mar 20
Julia was very friendly, efficient and helpful in getting me the forms I needed quickly. Thank you!
21:17 19 Feb 20
I sent over a request for some HOA questions I needed answered and Eric Martinez responded immediately. I'm not used to getting that type of service. Thank you Eric for making my job easier!!
Jose A. Cortes
21:15 23 Jan 20
Quick service and response time
19:37 16 Jan 20
Hi all, Eric is AMAZING. I requested a questionnaire to be completed. I received it completed with in minutes. Normally it takes me days or even weeks to get it back form other HOA management companies. I normally do not give reviews but Eric impressed me. Keep up the great work Eric.
11:56 20 Dec 19
Mabel is awesome! She was instrumental in getting my architectural change request approved in 3 days and called me back the same day with the paint color scheme. Thanks, Mabel, for the great customer service.Bob
20:44 09 Dec 19
I got in touch with Julia from ASPM- San Diego for a property I am managing and she was lightning fast to respond and assist me with the questions that I had. Typically, it is difficult with other companies to hear back right away, but this was a good experience and happy to have them on my team at One Key Property Management.
18:54 04 Dec 19
As a loan officer with a client purchasing in one of the communities managed by this company, I found Eric Martinez easy to work with and very quick to respond to my requests. He helped me get all of the documents needed for my client's loan. Thank you Eric!
Eric Martinez is amazing. We had an rush request and he turned it around for me in lightening speed. Thanks for making us look so great!
22:59 26 Nov 19
Thank you Richard G and Crew for the Gutter cleaning at Shadow Glenn. Thankyou for checking on the corner gutter that has had problems in the past.THANKYOU
They did a great job on the vinyl fence. Richard and Felipe thanks guys
20:19 31 Oct 19
Eric Martinez is AMAZING! His response time is better than any other property manager I have worked with.
18:38 25 Oct 19
Contacted Mabel Garcia , contact for Tierra Mesa . She was most helpful and acted promptly. True meaning of service.
22:10 24 Oct 19
Richard and Crew did a Fanstastic Job cleaning our Gutters and drains Clean and clear ready for the Rain! Thank you RichardG
22:58 21 Oct 19
Received near instantaneous response from Zach Daly of ASPM-SD IN a problem with lost keys. Quite impressive and much appreciated.
22:19 29 Aug 19
Mabel was a pleasure to work with.. she returned my call within an hour of leaving a message.
15:53 26 Aug 19
18:21 23 Aug 19
I live in the Cape La Jolla Garden and interact with Nacho.He is working hard all the time and always has a smile on his face.He is a great asset for the company .Keep up the the good work.
16:55 16 Jul 19
Great family awesome workers
18:09 10 Jul 19
21:09 27 Jun 19
Responded very quickly to my questions. I never write reviews but this management company "wowed" me. Thank you!
01:49 01 Jun 19
Ryan was very helpful! He helped me figure out how to navigate the site and set up a few things. Thank you!
19:08 13 May 19
Eric is curtious and prompt to respond to a request. He is an a valuable asset to this Friars Village Community!
19:50 11 Apr 19
I have interacted with Sara Schwartz on two different occasions when I reached out for help and she has been awesome. She was very polite and quick to respond to my requests. On one of these requests she directed me to Eric Martinez in the escrow division and he was also very polite and quick to respond to my request which helped me to close our escrow on time. So great to work with such a helpful company.
Cindy Anne Holmstrom
18:15 28 Feb 19
Working with Eric Martinez from the escrow division of was a very positive experience. I am a real estate broker and usually dread having to deal with property management companies, who are typically slow to respond, and often rude to deal with.
With Eric Martinez, from the escrow division of ASPM-San Diego we quickly received our HOA docs. Twice later we needed additional documentation for the buyer’s lender, and he quickly he got it to us. I was so very grateful.
18:15 15 Feb 19
Eric was very quick to respond to my questions about a condo complex. Great service
23:15 05 Feb 19
So thankful with Reynaldo and Enrique that were working in our Condo Sun Ridge. My husband and I were trying to carry a Weber grill we just bought to our apartment in the second floor and they came right away to help us and literally safe my life from doing it ! Your company must be really proud for having people like them !
20:03 01 Feb 19
Oscar B and Rey were very efficient and polite. Management is another story.
02:33 29 Jan 19
The best of all, great and quick service.
21:25 16 Jan 19
Eric Martinez got back with me promptly and provided quick and accurate information to help me assist my client with a purchase.
22:03 13 Dec 18
Martha Rodriguez is an excellent maintenance, her hard work, dedication, and professionalism is truly amazing at Woodland Hills Condos.
05:23 15 Nov 18
I'd like to thank and recognize Nina Lynes for her prompt help in verifying some needed information for a report that I was working on. As an appraiser here in San Diego, I often rely on property management companies for information & data... Some are helpful while others are not. Nina Lynes and ASPM have my endorsement. Thank You!
01:42 31 Oct 18
Nina was great and answered all my questions for our new listing's community info within the hour I emailed her. Couldn't have asked for better!
19:05 24 Oct 18
Thanks to our property technician Norma Jimanez for looking after our building . A nice lady and great member of your team . Thanks Norma 👍
Nancy Vasos Engle
19:56 20 Oct 18
Cara was very quick to respond to my question. Very helpful!
17:37 12 Oct 18
I called Serena Chen this morning to make some changes to our account. She was most helpful and promptly made the changes that we requested. Excellent service!
18:01 11 Oct 18
Working with HOA companies can be challenging, I found great help with Connie over at ASPM. She was great to work with. Was able to quickly get balances and docs over fast. Thanks Connie De la Rosa, hope to work with you again soon.
16:18 02 Oct 18
Jose is an excellent maintenance guy, his hard work, dedication, and professionalism was truly amazing. Nothing but great things to say about the maintenance at Friars Village!
19:19 01 Oct 18
I have had numerous dealings with ASPM and I am impressed with Nina Lynes. Nina is an expert and handles her job with pinpoint accuracy. It is always a pleasure to work with her.
19:10 01 Oct 18
Best PM company ever! They are prompt and are very good communicators.
22:18 26 Sep 18
I am a property manager with Harland Property Management and needed Serena Chen's help wuth some matters concerning our tenants in the association. Serena was very professional, helpful and great to work with. I highly recommend Serena an an HOA management manager and wish I could have the same experience with all HOA managers we work with. Bravo Serena and thank you very much, you are great.
17:56 13 Sep 18
I recently bought a condo that is managed by ASPM-San Diego. Lauren B. and David provide excellent customer service. They respond quickly any questions or concerns, and are friendly and knowledgeable.
00:15 13 Sep 18
I just heard Lance was promoted within ASPM. Well deserved. What Lance was able to accomplish with ASPM and the Board is amazing. From improving home values and helping change the culture. Happy for Lance but sad to see him go.BTW, the new park is incredible.Friars Village owner.
01:33 11 Sep 18
At Windsor Park, Jessica Guy has been our Community Association Manager from ASPM. We've been lucky to have her since we've started with them. Before ASPM, we were managed by another local management company, who at the time gave us a NEW property management contact every three months, leaving vendors unpaid, residents' emails literally floating without oversight and communications fully in the dark with requests overflowing over a period of months without response (including any communication to board members). I can say Jessica goes above and beyond in effort to anyone we've ever seen in the past. She reaches out to every single resident as best as possible, even in heavy volume times compared to our last property management company. And given our current situation to our current project, their level of customer service actually outpaces our previous management company (day and night), something I know if you're not in direct contact on a day-to-day, can be something we take for granted in relation the management industry. We are lucky to be managed by this company and a lot of that has to do with the conscientiousness that Jessica Guy has for our community.
Claude L Lorempo
01:42 08 Sep 18
I am a owner of the friars village Mission Valley and I just wanted to stop by this site to express my gratitude to Lance Miller for everything he has done for the complex. We miss you lance.In a year and a half that we lived in the complex, we have seen so many improvements done. We hope the new person can feel his shoes.Miss you Lance.
Being a resident of Southpointe, I'd like to extend my gratitude for always being treated well by association. They consistently make an effort to answer my questions and help me through things I'm unsure about. Recently Jessica and Zach have been a delight to work with. However, I haven't forgotten about Steve. He's a wonderful person as well. It's always nice to think about the things going right and being appreciative.
00:17 23 Aug 18
If you need Info on your HOA or to report any issues Lauren B. Has the prompt response and attention to your needs. Excellent service.
16:18 01 Aug 18
Lance Miller is pleasant, helpful and with a can do attitude. Our village hasn’t looked this good for a long time and Lance has played a huge role in this transformation.
00:41 30 Jul 18
I agree with Mitch’s comments completely! I could not have said it better. Lance Miller has turned our property around. He has done more for our property than all of our previous managers. He cares about our investments!Thank you, Lance
00:41 30 Jul 18
Lance Miller has done more for the Friars Village community in his 18 months than all the other managers combined in my 40+ years of living here. He genuinely cares about the community and its residents.Thank you Lance!!!
00:46 25 Jul 18
Julie Buckshnis at ASPM was amazing several weeks ago when my kitchen sinks were backing up yet again(I live on the first floor). She had plumbers at my condo at Boardwalk condos within 2 hours and flooding of my condo was averted. I emailed her the other day about some termite and fungus damage on my patio and she responded within 24 hours and notified me that a pest control company would be contacting me for an appointment. Thank you Julie! You make my life a bit easier and I appreciate all that you do.Michelle Houshkin has also been exremely helpful, helping me figure out my HOA payments after my husband died. Thank you
21:04 19 Jul 18
As a Realtor, I often have to interact with property managers on behalf of my buyers and sellers, and I found that my experience this week with ASPM was really delightful! Connie de la Rosa was awesome as was Zach...thank you both for your assistance!!!
04:27 18 Jul 18
We live in an old building and, of course, there's always something in need of attention. Thank goodness for ASPM! They've been friendly, professional, and prompt when responding to issues that impact the quality of our lives. Well done.
I live in the Cape La Jolla Gardens, and the gardeners and maintenance people are always working hard and are very kind. Especially Ignacio Ramirez!
14:20 12 Jul 18
Samantha Scheel and the maintenance department at ASPM-San Diego have made life as a renter a breeze! The turnover for any maintenance requests I’ve had has been no longer than a day-whether I needed the air conditioning fixed, or my shower unclogged. I can only hope that wherever I rent next has a great of a property management team.
22:21 11 Jul 18
Just bought a property in Friar’s village a couple weeks back. Had a meeting with Lance to get my key fobs, parking permit, information for replacing windows etc and could not be happier. Super prompt, informative, and handles business. There’s a reason why property values are on the rise here and now I know why. Thanks Lance!
18:27 11 Jul 18
I just bought a condo at a complex that they manage in downtown. At first the service was average (took many emails/calls to get information/paperwork) but ever since Cara has been involved she has responded very quickly and has done a great job giving me the answers that I need in a timely fashion. Now that she is on board it has made things very smooth
22:22 30 Jun 18
Very much appreciated the quick response on HOA documents that I needed recently for my Southpointe home. Cara McCampbell was prompt & professional as she sent it immediately - Prakash.
As a resident of Friar's Village, we have seen so many improvements in our community since Lance Miller has become our community manager. He came in as the new manager with many problems and improvements that needed to be completed. He has been very effective in bringing our community together and getting things done. The clubhouse has been improved, condos painted, quick responses and solutions to problems, new park, playground and fitness area. He has a personal interest in being innovative and action oriented. Considering all of his accomplishments, many managers would slow down, but he continues to move forward with new ideas about bringing the community together and improving our quality of life and home values. Our streets are on the list for the next big project. As well, he motivates and encourages residents to follow the CC&R's to respectfully benefit all residents.Thank you Lance for all you have done and continue to do for our community.Mitch and KarenFriar's Village Residents
23:29 25 Jun 18
Lance Miller has done an outstanding job with Friars Village, it has never looked better.Keep up the great work.
23:21 25 Jun 18
Lance Miller has done an outstanding job with the Friars Village property, its never looked better. Keep up the good work.
21:12 24 Jun 18
I bought my place two years ago and the changes that have taken place under ASPM and Lance Millers management has been amazing. My property value as skyrocked over the last 12 months. I highly recommend ASPM and Lance.Thank you!!!!!!
Courtney Michelle Ramirez
20:09 21 Jun 18
Cara McCampbell is great, she responded back very quickly!
22:14 13 Jun 18
Been living in Tierra Mesa for over 7 years. The management's support quality has been mediocre for the most part, but I do want to shout out to Serena Chen, a recent customer care specialty who's been helping me during my transition of property management.
I recently took over the management of my property (had an agent doing it). I had requested several inquiries for instance forwarding my HoA payment letters, checking my account balances, and getting my payment history since 2 years back. Exceeding my previous experience with ASPM, Serena responded my calls and emails almost instantly with caring attitude. I felt important and treated well as a customer.
19:10 11 May 18
Just purchased a condo in a building managed by this company. I had lots of questions, and Janette has been so helpful! Thank you!
14:54 11 May 18
I have received excellent service from Serena Chen. She answered my questions and was very helpful in sending me the forms I needed.
19:04 23 Mar 18
Thank you Cara McCampbell for the prompt reply and great service regarding my HOA dues overpayment.
18:16 03 Mar 18
Lance Miller has done a phenomenal job this past year in Friars Village! Managing a community of 400+ units is a challenge of its own. But Lance inherited several challenging issues that could not get resolved over the span of 10+ years. No doubt, Friars Village is a great place to live. But in the past 14 years I have always felt that the potential of making this community even greater always gets missed. In 14 years I have had some good years and unfortunately some awful years as well. I have challenged Lance to succeed where others have failed and he assured me that he will get it done. The changes in the community are extremely noticeable today. Of course there are many collective efforts on these projects, but Lance is always responsive and not afraid to report the bad news or direct an unreasonable individual. I would like to thank you him for following through with his commitments and making the surroundings of my home a much better place each day for me, my family, and neighbors! Thank you Lance!!!
04:18 11 Feb 18
Ismael did a fantastic job repairing my gate.
06:23 23 Jan 18
Great management team. We have worked with them for sometime. They really care about the properties they manage.
20:00 14 Jan 18
Oscar Bravo great specialist.
we had pipe leak i the most visible part of the wall, huge cut been fix, like it never happen. Oscar was quick, professional and clean. He communicate clearly and working fast with quality result. Thank you Oscar.
19:14 03 Jan 18
Tyler went out of his way to address my Issue with good communications. All in all, a pleasant experience.
23:26 14 Dec 17
Lance Miller came through for me when I needed to get out of a jam I was in with a new tenant of mine at Friars Village. I did not have the current parking permit or the pool fob to give them when they moved in and Lance made it a quick and painless process even though I just dropped by the office without an appointment. He was very professional and organized and I had the two items needed in a matter of minutes to give to my new tenant.
21:54 04 Dec 17
Victoria Harris at ASPM for Villa Monterey is great! She is VERY attentive and helps me out with any questions I have, in a short amount of time. It's great to have a contact person that can help you with what you need, especially if you need questions answered or guidance. Victoria is very polite and always professional. 🙂
22:27 02 Dec 17
I have been a 9 year resident of Friars Village and since Lance at ASPM-San Diego has began his management of our property I have seen this neighborhood modernize and the moral go up within the community. Thank you Lance!
00:30 18 Nov 17
22:04 12 Nov 17
Lance went out of his way to help me as I recently joined the community and did not have to! He’s attentive and responds immediately!
22:01 06 Nov 17
Cara McCampbell provided quality customer service by responding in a timely manner to my request.
Vito De La Rosa
15:44 25 Oct 17
Victoria Harris is an excellent representative of ASPM. She responded to my queries quickly, efficiently and kindly. Good Job!
17:43 24 Oct 17
Just got off the phone/e mail with Victoria for Villa Monterey. She is always very upbeat, positive and helpful. I want to steal her for my company!
Miguel Chefmigs Ferrara Jr.
23:30 28 Sep 17
happy thankful thursday,i have been at adobe falls for 2 yrs and i have to give an awesome shout out for the best maintenance there RANDY KINKADE he is always on point everything he does and he cares thats what stands out,when you care it means you have passion what you do and i give him 5 stars,i run my own company and i know how important is to have a guy like this on the team,he is blessed thank you
23:00 09 Sep 17
Lance Miller, an amazing asset to Friars Village community. I appreciate all the extra care and pride that he puts forth. His initiative to fix and mend things are an extra plus. Our pool has never looked better with new umbrellas and lights. Thanks you
19:47 16 Aug 17
i own a condo which victoria oversees as part of aspm.. she is responsive, positive, friendly and results oriented. i can count on her to get answers .
I call A LOT of HOAs and it is always very difficult and trying to get any general information. Most of them are rude and seem to think HOA information is top secret or against the law to give out = it is public information! However, my experience with ASPM was very different; what a relief! Victoria Harris was very sweet and professional. She called me back right away, provided me the info I needed, and then sent me more information by email. She valued my time and didn't treat me like I was a waste of hers! I look forward to working with her now and ASPM hopefully again many more times in the future!
16:38 28 Jul 17
Great!! Customer Service and responds promptly to emails.
I was at canyon woods apartment yesterday on July 26th when I met Noel. I asked him how he was doing and we just genuinely had a good conversation. He was very kind and took care of our apartments perfectly. Thank you Noel!
01:32 26 Jul 17
Victoria Harris provided great customer service by sending me the specific form I had requested within just a few hours of my emailed request that day. She was also courteous and professional. Much appreciated, thank you!
02:03 25 Jul 17
Pedro Estrada came to patch the drywall hole created when an HOA drain was fixed. He was very polite, detail oriented, thorough and kept dust and noise to a minimum. Thanks Pedro.
18:54 24 Jul 17
Just a note to thank Lance Miller of ASPM for the fine work he did on having our Jacuzzi refinished. The topper was he negotiated warranty repair from the responsible contractor so that Friars Village had no current experience!Thanks LanceBrooke Palmer
19:50 20 Jul 17
Michelle Houchins, Community Association Asst. Mgr. with ASPM, has graciously helped me with several issues related to my elderly mother's condo during the past year. She is pleasant and prompt and, most importantly, effective. Michelle sticks with an issue until it is resolved to my satisfaction. I'm very happy Michelle is on the ASPM team.
Paulo dos Santos
20:04 06 Jul 17
Lance Miller is extremely professional and focused on the job. He and his company are bringing the peace of mind that we always needed in our community. He takes care of everything right away keeping the area organized and neat, increasing the price of my property. I'm very satisfied to be dealing with him and I highly recommend Lance and his company to other home owners association.
09:50 22 Jun 17
I'm a high volume buyers agent with San Diego Home Sales, and I contacted the Friars Village business office and spoke with Lance Miller; I was so pleased with his professional and cooperation to assist me in my research to help my buyers make an informed decision. I contact many HOA's with little or No help. He was extremely informative and made a huge difference. Something I rarely get from HOA property management companies. Cheers to Lance and ASPM.
19:04 21 Jun 17
ASPM-San Diego is a very dedicated Management Company! I'm so impressed with them that I will be using their Management Services for my own rentals! Victoria Harris always gets right back to me whenever I have a question or request! She always has a positive and helpful attitude, which is a breath of fresh air! Robert Kelly is a very dedicated, knowledgeable, fair and honest Manager that is always great to work with! I really appreciate the great customer service!
22:11 19 Jun 17
As a Real Estate agent, I'm often pressed for time to get an answer or a solution for a buyer or seller and when I have to deal with a property manager, I never know what I'm going to get. Well today was my lucky day because Lance Miller with ASPM picked up the phone! Not only was he friendly and personable, but he had every answer I needed to my questions and he went so far as to tell me about upcoming projects, social gatherings and status updates for the complex in question. He added so much value to my sellers' home just be taking the time to educate me. That will in turn result in a quicker sale with a more confident buyer as I have the answers I need that so many buyers ask before they will move forward with an offer. Thanks so much Lance! You were fantastic!!
22:57 15 Jun 17
Victoria Harris has been very responsive with any questions that I have as an owner.
15:37 09 Jun 17
As a Realtor/Broker there are times when I need to contact the management company to ask to solve a problem in order to help my Client Owners of rental or property that is for sale. Whenever I call ASPM to speak to Cameron Gonzales , the Property Manager, she either answers my call or respond quickly to my voice mail message. I can count on Cameron to listen carefully and act unhesitatingly to solve whatever I bring to her attention - no matter how busy she must be. She has been instrumental in solving such problems such as investigating faulty garage opener touch pads , scheduling/monitoring pest control work , and solving difficult to diagnose roof leaks. Cameron deserves praise and respect from those who she has helped over the years.
16:40 08 Jun 17
Great, Fast Response and Friendly. Victoria has been awesome!!
01:38 05 Jun 17
Is the maintenance man for the Greens in Tierrasanta and has done an excellent job in keeping this complex in very good condition. He is hard working and has a good attitude. I hope you realize what a valuable employee you have.
Clay Beale #132
Patricia M. Moore
16:58 04 Jun 17
Poly Rodriguez has been the best maintenance guy we have had in many years. He takes care of the property and does all the improvements necessary to beautify the building and keep it looking well cared for. He is always on top of anything that needs to be done as well as being a very friendly and gracious! We love Poly!!!
00:46 04 Feb 17
Martha Rodriguez that goes over to Woodland Hills on Telegraph Canyon Road is "Awasome"! She goes above and beyond on keeping clean and I am so happy to have her in our community. Kudos to Martha.
Ralph and Rosa Yzabal.
16:53 13 Jan 17
Joe Smith, with assistance from Josue Ramirez, fixed my gutter which had been leaking to the point that water was coming in my windows. In spite of the fact that a new gutter was really needed since the old gutter is bowed (but they were only assigned to repair), Joe managed to figure a way to twist and repair the old gutter enough to stop the water from coming into the house. Thanks, guys.
ASPM's Pedro has been servicing our maintenance needs at DMST for the past 4 months. I very am impressed with his skills and his fantastic can-do attitude.
00:34 11 Feb 15